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Gerente de turno

$22 per hour

Pollo Campero

Descripción General El gerente de turno juega un papel importante en la capacitación, el desarrollo y la dirección de la tripulación. Sirve como parte fundamental del equipo de liderazgo, ayuda al restaurante a servir el pollo más sabroso y coordina una operación fluida de principio a fin para brindar una experiencia al cliente excepcional. Responsabilidades Planificar sus turnos Verifica el cumplimiento de procedimientos y protocolos Atiende y resuelve problemas que se presentan en la operación del restaurante Asistir al Gerente General Entrenar y liderar un equipo sin supervisión Se involucra en la capacitación operativa y técnica de los empleados Mantener una atmósfera positiva de trabajo en equipo y llena de energía Verifica la satisfacción del cliente/Maneja las quejas de los clientes Aplica una mentalidad de mejora continua a los procesos y procedimientos Abrir/cerrar restaurante Ayudar con el inventario (registro) Ayudar con las necesidades de personal Ayudar con los controlables y mano de obra: mantiene los estándares generales de saneamiento, salud, limpieza y seguridad para las áreas de preparación de alimentos, servicios de cocina y platos y utensilios. Sigue y cumple con todas las reglas, políticas y procedimientos de seguridad. Comportamientos Esperados Estar OBSESIONADO con el servicio Actitud amigable y acogedora / Modelar la orientación al cliente para otros empleados Anticipa y previene problemas con una actitud proactiva Líder de equipo enérgico Debe tener excelentes habilidades de comunicación interpersonal para trabajar con otros Sentido de urgencia Atención a los detalles Proactivamente ayuda donde más se necesita en el restaurante Requisitos Se requiere diploma de bachillerato o equivalente. Más de un año de experiencia en puestos similares o con atención al cliente. Demuestra un fuerte potencial de liderazgo al apoyar activamente la dinámica del equipo. Comprometido con la satisfacción del cliente, priorizando siempre al cliente en todas las interacciones. Preferible: Tarjeta de Manipulador de Alimentos/Certificación ServSafe. Dominio del inglés y español*. Habilidad para trabajar con computadoras. Debe cumplir con las políticas de higiene y cuidado personal de la empresa. Capacidad para levantar y empujar 23 kg (50 lbs). Capacidad para permanecer de pie durante largos periodos. Disponibilidad para trabajar de noche, fines de semana y días festivos. Mayor de 18 años. Pay Rate USD $22.00/Hr. #J-18808-Ljbffr Pollo Campero

Vacancy posted 13 hours ago
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