Administrative Team Lead

Careers At DPH

Work that makes a difference! Embracing service, inspiring innovation, promoting teamwork, pursuing excellence, and advancing equity.

Under the direct supervision of the Health Department Manager is directly responsible for oversight of management support functions in a Health Department, including management of facilities (maintenance / renovations); purchasing of supplies and equipment to include accurate inventory controls; medical records (paper and digital); appointment scheduling; billing and collection of third-party revenues, clinic receipts and deposits to include bank deposits made according to agency policy; custodial worker(s); mail distribution; and general support to all staff assigned to a health department.

* Clinical Administrative Services, Performance Improvement, and Customer Service:

Supports daily administrative operations, including staffing coordination, training, performance input, customer service standards, and policy compliance. Assists with audits, data reporting, Information Technology (IT) requests, supply needs, and client complaint resolution. Participates in meetings, outreach, and may supervise medical records staff.

* Facility Management:

Oversees daily facility functions such as opening/closing, supplies, maintenance coordination, safety drills, emergency procedures, deposits, and mail processes. Ensures a safe work environment, supports vendor and maintenance requests, and assists with switchboard coverage.

* Medical Records, Reception, and Switchboard:

Supervises medical records operations, ensuring proper documentation, archiving, and transfer processes. Oversees reception, client check-in, appointment scheduling, and resource referrals. Ensures accurate call routing and reception coverage.

* Public Health Preparedness and Emergency Response:

Provides administrative support during emergencies, including shelters, Point of Distribution (POD), Emergency Operations Center (EOC), and outbreak response. Manages Potassium Iodide (KI) inventory at the health department level.

* Direct Clinic Services:

Delivers administrative support across clinic programs such as Public Health, Immunizations, Maternal Child Health (MCH), Women, Infants and Children (WIC), and Medical Records, assisting clients both on-site and remotely.

* Other Duties:

Manages fleet vehicles, room reservations, inventories, Memorandum of Agreement (MOA), and Vaccines for Children (VFC) support. Participates in community meetings and outreach. Serves as backup for safety coordination, privacy concerns, and facility leadership. Oversees shredding, pest control, and wellness screenings.

State Minimum Requirements:

A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Institutions of higher learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements:

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.

One (1) year of supervisory experience. One (1) year of experience with Medicaid, Medicare, or other third-party insurance billing.

EEO:

The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION:

Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN:

In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD:

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

IMMUNIZATION:

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.

The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available
• Retirement benefit choices*

*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK:

The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.