BSA / AML Manager

Escrow.com is the world’s largest provider of secure online payments. We have safely handled over US$7 Billion in transactions for some of the world's largest marketplaces and platforms, including Shopify, GoDaddy, and eBay. We are looking for a highly analytical and execution-focused BSA / AML Manager to join our team in San Francisco. Reporting directly to the Director of Compliance and Legal, you will be the task owner for the platform’s BSA / AML / CFT compliance operations. This is not a "theoretical" compliance role; you will be the decision-maker on high-risk transactions and a key partner to our engineering team in building a world-class monitoring engine. This is a full-time, in-office role in our San Francisco office, requiring a professional who can hit the ground running with minimal onboarding. Key responsibilities Oversee the daily implementation and operation of the BSA / AML / CFT compliance program. Manage ML/TF red flags, including the identification, investigation, and resolution of large, suspicious, and unusual transactions. Work closely with engineering teams to design, build, maintain, and enhance the transaction monitoring engine and associated alert logic. Act as a primary escalation point for complex or high-risk transactions, customers, and structures. Serve as a decision‑maker for SMR / SAR filings, including assessment, approval, and regulatory submission. Partner with Operations, Customer Support, KYC, and other internal teams to develop, update, and maintain AML/CFT process maps, procedures, and escalation protocols. Conduct and maintain an enterprise‑wide AML/CFT risk assessment, including periodic reviews and updates. Design, implement, and maintain ML/TF controls across the platform, aligned to the firm’s risk profile. Deliver role‑based AML/CFT training across the business, tailored to operational, technical, and customer‑facing teams. Act as control owner for ML/TF and fraud‑related controls, including oversight of control design, effectiveness, and ongoing operation. Handle Independent AML program and System Audits Serve as an escalation and engagement point with banking partners and AML/CFT supervisors, as required. Drive the automation and uplift of customer due diligence (CDD/EDD) and transaction monitoring across the platform, including optimisation of workflows, thresholds, alerts, and risk‑based decisioning. Requirements Demonstrated experience in AML / CFT compliance, within fintech, crypto, payments, escrow, or marketplaces. Ability to act as a clear decision‑maker on complex or high‑risk cases. Hands‑on experience with transaction monitoring frameworks, alert review, investigations, and escalation handling. Practical experience designing, implementing, or maintaining AML/CFT controls aligned to ML/TF risks. Experience working cross‑functionally with engineering, operations, KYC, and customer support teams. Ability to document, update, and maintain process maps, procedures, and escalation protocols. Proven experience engaging with banking partners, auditors, and AML/CFT supervisors when required. Strong general compliance experience within financial services Experience working with screening and transaction monitoring tools Good knowledge of internal control testing and assurance Success Criteria Ownership Mentality: You take full accountability for the compliance program, ensuring no red flag goes unaddressed. Resourceful & Proactive: You don't just identify risks; you work with Product and Engineering to build automated solutions to mitigate them. Analytical Rigor: You perform deep discovery to understand the root cause of suspicious activity rather than just checking boxes. Benefits and Perks Career & Culture Meritocratic Growth: We operate a true meritocracy. Here, ownership is encouraged, and high performance is the fastest track to career progression. Not a cog‑in‑the‑machine: You will join a global FinTech with a culture that allows you to take ownership and see the tangible impact of your work immediately. Direct Access: Stay connected at our Weekly Town Halls , featuring an open‑mic Q&A session with the CEO - no question is off‑limits. Innovation in Action: Participate in our Quarterly 2-Day Hack‑a‑thons. Team up to build creative solutions to real‑world problems, compete for prizes, and enjoy a festival atmosphere filled with games, shows, and catered food. World‑Class Workspace Iconic Location: Work from Grosvenor Place, one of Sydney’s most prestigious buildings overlooking the harbour. Premium Amenities: Enjoy a lifestyle‑focused HQ with complimentary weekly fitness classes, exclusive building promotions, community events, and social competitions. Wellbeing & Connection Active Community: Join our Company Run Club or take part in regular wellbeing events designed to keep the team healthy and connected. Social Calendar: From structured wellbeing sessions to casual team deals, we ensure there is always something happening to keep the energy high. #J-18808-Ljbffr Freelancer.com