Sales Administrator - Ingredients

Job Description

Job Description

Our Mission & ValuesOur Mission: Learn relentlessly. Compete relentlessly. Deliver every time. Our Vision: To inspire all of us to be the very best version of ourselves through an uncompromising commitment to our Team and our Values. Our Core Value: Everyone Deserves Good Food. Our Purpose: We provide trusted food products that people feel good about feeding their familiesWhat You’ll HandleThe Sales Administrator develops and maintains relationships with Ingredient and Co-manufacturing customers. This role enters customer orders, reviews inventory, monitors blanket agreements, communicates with customers, processes complaints, responds to inquiries, and collaborates closely with Sales, Demand Analysts, Transportation, and Warehouse Coordinators. The position also confirms product availability for shipment and, when necessary, facilitates variance approvals to release product. Sales Administrators help ensure customers are satisfied with the company, its products, and its services.QUALIFICATIONS FOR ENTRY:KNOWLEDGE OF:Principles and practices of providing exceptional customer service.Mathematics and cash management related to processing invoices, payments, inventory, and pricing.Principles and practices of office administration to include communication, decision making, customer service, time management, organizational effectiveness, efficiency, and productivity.Pertinent Federal, State, and local laws, codes and regulations.ABILITY TO:Read, understand, interpret and apply customer specific guidelines, rules, contracts, procedures, and policies.Strong communication skills (both verbal and written).Ability to solve practical problems and deal with a variety of factors in situations where limited standardization exists.Effectively use business communication skills to professionally prepare clear, concise, and accurate correspondence, documents, reports and other written materials.Identify, research, and analyze problems, identify alternative solutions, and project consequences of proposed actions.Accurately perform mathematical calculations. Maintain confidential and sensitive information. Gain cooperation through discussion and persuasion.Gather, evaluate, and interpret information.Effectively organize, plan, and execute.Type 60 wpm. Meet behaviors established in Tree Top's performance management and development process.EXPERIENCE, CERTIFICATION/LICENSES, AND TRAINING:Associate's degree and/or a minimum of 3-5 years' experience in customer service, order entry, sales support, or related field.Proficient in MS Office specifically Outlook, Word, Excel, and Teams for video meetings/callsFamiliarity with EDI transactions and customer portals is preferred.Experience working with ERP systems is preferred.Lean Knowledge: Knowledge and application of Lean tools and methodologies preferredIf you’re ready to build a solid foundation in sales support, apply now.Benefits That MatterMedical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA); Flexible Spending Account (FSA); Paid Time Off; and a Snack/Drink Room.Pay InformationSalary Range: $22.74 to $31.82/hr. Target Starting Range: $22.74 to $24.04/hr. This range reflects the full pay scale for all roles within this position's grade. The actual salary offer will consider various factors, such as experience and, if applicable, location. Tree Top provides a bi-weekly payroll. This position is eligible for yearly incentive based on company performance.Full benefit details for this position can be found on our website above job profile does not include all essential and nonessential duties of this job. A full job description is available at the time of interview.Persons with disabilities may be able to perform the essential duties of this job with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the department/division to accommodate the limitation. Tree Top does not employ individuals under the age of 18.Tree Top is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status in accordance with applicable law. If you require an accommodation to participate in our application process, please contact Human Resources at: View email address on ziprecruiter.com or View phone number on ziprecruiter.com.