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Remote Knowledge Base Content Specialist I

Socket

Dearborn, MI
  • Remote job

Percepta is seeking a Global Knowledge Base Content Specialist I to assist in creating and maintaining knowledge base content for agent and customer audiences. The role supports content alignment with regional goals and drives timely information delivery to enable better customer interactions. You will help in reporting, content updates, and usability assessments while coordinating with Operations, Training, and Quality teams to produce educational material and drive effective self-service for #J-18808-Ljbffr Socket

Vacancy posted 5 days ago
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