Sr. Associate, Business Analyst, Operations (WATERDOWN)

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Sr. Associate, Business Analyst, Operations (L2)

Reference #40289

Waterdown, Ontario

About the Role

L3HARRIS WESCAM Manufacturing/Repair Operations team is looking for a new member to drive the development and delivery of process and technical solutions. This role will be active in creating/implementing new business solutions, maintaining/improving all current business systems, and researching/implementing new technologies.

This individual will play a hands on role working with cross functional teams to facilitate workshops, capture business requirements, create functional specifications and prepare gap analysis.

As part of this role, you will become a subject matter expert of ERP system and key tools. This role will allow you to continue to develop your Business Analytics, Project Management and technical skills. 

Primary Responsibilities 

• Lead new implementations and continuous improvement of existing business systems, processes and policies for manufacturing/repair operations
• Lead/participate in workshops to gather requirements and convert into use case, training instructions and departmental practices
• Effectively manage multiple priorities, development, testing, and troubleshooting tasks to meet critical project timelines
• Analysis of data and identifying/implementing solutions derived
• Accountable for compiling and generating monthly reports on operational metrics
• Act as subject matter expert for aspects of Manufacturing Execution System, Enterprise Resource Planning Tools, and related applications for the Manufacturing/Repair Operations team
• Create project business cases – by interfacing with the management team – to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables
• Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users
• Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation
• Develop strong working relationships with Service and Production, Supply Chain, Materials, Quality, Planning and Finance teams
• Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
• Participate in System Integration testing and User Acceptance Testing with the business users to ensure high quality delivery of software updates and process changes
• Provide status reports to the executive sponsor or other stakeholders as required
• Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations

Desired Skills and Knowledge 

• Advanced user of Microsoft tools with an emphasis on DevOps, Excel, PowerBI, MS project, T-SQL, and Visio
• Knowledge of Agile methodologies (certification would be considered an asset)
• Excellent technical communication skills both verbal and written
• Excellent organizational and planning/project management skills
• Dynamic, resourceful and are known for sense of initiative (sense of urgency, innovative problem solver)
• Ability to challenge the status quo and provide recommendations with supporting data
• Understanding of business systems architecture
• Ability to influence others, and get momentum for your ideas and direction
• High energy, positive mindset, constantly focused on how to get better
• Ability to learn and grow within a fast paced environment
• Process mindset with the ability to spot variability
• Strong facilitation skills, bringing together cohesive and highly engaged teams, with a focus on cross-functional problem solving (ex. 5 why, fishbone, cause map, etc.)
• Strong presentation skills with the ability to easily explain technical concepts to a non-technical audience
• Lean Six Sigma tool proficiency (Problem Solving, FPA, PFMEA, SPC, etc.)