Dealer Relationship Manager

Dealer Relationship ManagerStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.Candidate must live within a commutable distance to Tallahassee, FL or Southern Georgia area.Position SummaryThe Dealer Relationship Manager (DRM) is responsible for managing an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives.Duties & ResponsibilitiesServe as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generationDeliver training to dealership staff to increase application and contract volume with SFSConduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and fundingBuild and maintain strong working relationships with existing and new dealership personnelCollaborate closely with credit and funding departments to address contract issues and support funding efficiencySupport dealership and SFS goals by aligning relationship efforts with performance targetsMonitor and analyze market trends and dealership performance to identify opportunities and challengesMaintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reportsParticipate in weekly sales calls and other required meetings to share updates and align with regional goalsHandle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standardsQualifications & Competencies RequiredTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Experience RequiredMinimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industryCompletion of the Dealer Centered Selling Certification program is required upon hire for the DRM roleEducationHigh School Diploma, GED or equivalentSkills RequiredFunctional knowledge of retail automotive operations, including sales finance and dealership managementProven ability to review and analyze credit within a lending environmentDemonstrated capability to develop and maintain effective business relationshipsStrong communication and interpersonal skillsComprehensive understanding of sales principles and best practicesSkilled in analyzing data and market trends to support strategic decision-makingAdditionalOvertime required on an as needed basisTravel 50% + as required on an as needed basisCandidate must live within a commutable distance to Tallahassee, FL or Southern Georgia areaWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are required to work remotely from a corporation or home office as well as manage a field presence to maintain a larger number of dealership prospects and the existing customer base. Employees may be required to conduct overnight travel to meet the demands of their dealer base. Employees will be required to report to a Regional Sales Manager, in a collaborative manner, to keep them abreast of all developments within the market.Work ScheduleThis position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required.Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay, and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct, and other legitimate business reasons.An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.