Senior Account Manager

Senior Account Manager – Employee Benefits A growing professional services organization specializing in employee benefits and workforce solutions is seeking a Senior Account Manager to support and manage a portfolio of client accounts. This position is ideal for a benefits professional who enjoys building strong client relationships, managing multiple priorities, solving complex issues, and mentoring junior team members. The successful candidate will serve as a key client resource and help ensure exceptional service delivery across employee benefit programs. Responsibilities Serve as the primary point of contact for assigned client accounts Manage client benefit programs and annual planning activities Coordinate implementation, administration, and ongoing support for employee benefit plans Assist clients with enrollment, eligibility, billing, and claims-related issues Review benefit plans, plan documents, and employee communications for accuracy Partner with carriers, vendors, and internal team members to resolve service issues and maintain client satisfaction Support client-facing technology and administrative systems Prepare materials and communications related to employee benefit programs Train and mentor junior team members Maintain organized records and ensure timely completion of assigned projects Assist with compliance-related activities and employee benefits administration Qualifications Experience in employee benefits, group insurance, benefits administration, or a related field Strong understanding of employee benefit programs, including medical, dental, vision, life, disability, and ancillary benefits Experience managing client relationships and multiple projects simultaneously Excellent communication, presentation, and organizational skills Leadership, mentoring, or supervisory experience preferred Insurance licensing 2-15 is a plus but not required Ability to work effectively in a fast-paced, client-focused environment Strong attention to detail and problem-solving abilities If you have a strong employee benefits background and enjoy helping organizations navigate complex benefits programs while delivering exceptional client service, we would like to hear from you. #J-18808-Ljbffr