Medical Receptionist

Job Description

Job Description

We are seeking a Bilingual dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your energetic approach will help streamline clinic operations, manage patient scheduling, verify insurance information, and support medical administrative functions. If you thrive in a fast-paced environment and are passionate about providing exceptional patient service, this opportunity is perfect for you! This position offers paid employment with opportunities for growth within the healthcare setting.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service at all times
• Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks – we use ECW.
• Verify insurance coverage and perform insurance authorization and verification procedures
• Collect and process medical collections, billing information, and payments accurately
• Maintain and update patient records in various EHR (Electronic Health Record)
• Assist with intake procedures, including gathering medical history and updating documentation review processes
• Handle multi-line phone systems with professional phone etiquette, directing calls efficiently
• Organize and file medical records while adhering to HIPAA regulations to ensure patient confidentiality
• Perform office management duties such as filing, data entry, and managing clinic supplies
• Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic or dental experience preferred
• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and Medicare processes
• Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and typing skills (10 key typing)
• Ability to verify insurance benefits accurately and perform insurance verification procedures
• Knowledge of HIPAA regulations to ensure compliance with patient privacy standards
• Bilingual a must to serve diverse patient populations effectively
• Exceptional organizational skills with attention to detail in documentation review and medical billing processes
• Strong communication skills with professional phone etiquette and customer service orientation
• Office experience in a healthcare setting or dental clinic environment is highly valued. Join us to make a meaningful difference in patients’ lives by providing top-tier administrative support in a vibrant healthcare environment. We’re committed to fostering a supportive workplace where your skills grow alongside your career!

Busy Orthopedic, privately-owned well established practice with great family environment.

Company Description

Busy Orthopedic, privately-owned well established practice with great family environment.