Account Manager Associate

Introduction

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way.
Overview

Are you a dependable, ambitious professional who takes pride in delivering exceptional work? If you are looking for an opportunity to grow with a dynamic and collaborative organization, we'd love to hear from you!

As an Account Consultant at Savoy, you will play a key role in supporting our Ancillary Benefits team by ensuring high-quality service and operational excellence. The successful candidate will demonstrate strong organizational and communication skills, the ability to prioritize competing demands, and a commitment to providing outstanding support to clients, carriers, brokers, and internal team members.

How you'll make an impact

• Partner with Account Managers and Account Executives to help support and manage an assigned book of business, contributing to new business, renewals, and ongoing service in a collaborative, client-focused environment.
• Coordinate Ancillary RFP opportunities from receipt through completion, ensuring materials are prepared, marketed to carrier partners, tracked, and returned to broker partners within established timelines.
• Serve as a key point of contact between carriers, Sales Teams, and broker partners, providing clear communication and consultative support throughout the proposal, underwriting, and new business processes.
• Manage and track proposal activity, carrier submissions, and marketing efforts, providing timely status updates and follow-up to drive efficient and accurate outcomes.
• Organize and prepare marketing results, renewal materials, and supporting documentation; assist Account Executives with broker deliverables and presentations as needed.
• Review, prepare, and submit new business and policy change documentation, ensuring accuracy, completeness, and timely processing through approval.
• Partner with Account Managers to process group changes, including terminations, and resolve routine service needs such as billing, claims, and eligibility updates.
• Provide renewal and open enrollment support by preparing plan summaries, rate grids, benefit materials, and value-added deliverables for broker partners.
• Maintain a working knowledge of ancillary products, carrier offerings, and underwriting requirements to effectively support internal teams and broker partners.
• Ensure accurate and up-to-date documentation within internal systems and adhere to service level expectations (SLAs), escalating risks or delays as appropriate.
• Build and maintain strong relationships with broker partners and carrier contacts, delivering a high level of service and responsiveness.
• Participate in team meetings, client interactions, training, and cross-functional initiatives to support team performance and professional development.
• Perform other duties and special projects as assigned.

About You

Required:

• Bachelor's degree; no experience required.
  Strong interpersonal and communication skills with a consistently positive, professional attitude.
• Demonstrated problem‑solving ability with strong attention to detail and excellent organizational skills.
• Proven ability to manage multiple tasks, adapt to changing priorities, and work effectively in a fast‑paced, matrixed environment.
• Proficiency in Microsoft Office, including Word and Excel, along with the ability to learn and navigate new systems and technology efficiently.
• Health & Life insurance license required; candidates must hold an active license or be able to obtain one within 90 days of hire

#LI-MS4

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.