Branch Manager | Bobcat of Albuquerque

Join the Total Equipment Management Team as a Branch Manager! At Total Equipment Management, we don't just rent and service equipment—we build lasting customer relationships and successful teams. We're looking for a Branch Manager who is passionate about leadership, operational excellence, and delivering an exceptional customer experience. If you're driven to grow a business, develop employees, and lead a high-performing branch while maintaining a safe and productive workplace, we'd love to meet you. What You'll Do As the Branch Manager, you'll oversee all aspects of branch operations, ensuring profitability, customer satisfaction, employee development, and operational excellence. You'll lead by example while supporting the sales, service, parts, rental, and administrative functions of the branch. Your responsibilities will include: Lead, coach, and develop branch employees to achieve individual and team success. Foster a positive, accountable, and customer-focused work environment. Manage the day-to-day operations of the branch, ensuring efficiency and profitability. Monitor branch financial performance, review key performance indicators (KPIs), and implement action plans to improve results. Develop and execute strategies to increase revenue, improve customer retention, and grow market share. Oversee equipment, parts, and rental inventory to ensure proper stocking levels and inventory accuracy. Work closely with department managers to improve operational performance and customer satisfaction. Ensure excellent customer service by resolving customer concerns promptly and professionally. Promote and enforce company policies, procedures, and safety standards. Maintain a clean, organized, and safe facility. Build relationships with customers, vendors, and community partners to strengthen the branch's presence. Prepare reports, budgets, forecasts, and operational updates for company leadership. Perform additional duties as assigned. Exemplify the Total Equipment Core Values: Teamwork, Excellence, Passion, Integrity, and Customer First. What You Bring We're looking for an experienced leader who enjoys building teams, improving operations, and delivering outstanding customer service. Qualifications include: Strong leadership, coaching, and employee development skills. Experience managing branch operations, budgets, and financial performance. Excellent communication, conflict resolution, and customer relationship management skills. Ability to analyze business metrics and implement strategies for continuous improvement. Strong understanding of inventory management and operational planning. Knowledge of compact construction equipment, dealership operations, or equipment rental industries preferred. Working knowledge of Microsoft Office and dealership management software. Knowledge of employment laws, workplace safety regulations, and HR best practices. Ability to make sound business decisions in a fast-paced environment. Education & Experience Bachelor's degree in Business Management or a related field preferred. Five (5) or more years of management experience. Five (5) or more years of experience in the compact construction equipment, equipment rental, or dealership industry preferred, or an equivalent combination of education and experience. Physical Requirements This position requires the ability to: Sit, stand, and walk for extended periods throughout the workday. Regularly lift up to 25 pounds and occasionally lift up to 50 pounds. Traverse shop, warehouse, yard, and customer jobsite environments. Operate compact construction equipment when necessary. Use computers, mobile devices, and office equipment throughout the day. Why Join Total Equipment Management? At Total Equipment Management, our employees are the foundation of our success. We believe in investing in our people by providing a supportive team environment, opportunities for professional growth, and the tools needed to succeed. As a Branch Manager, you'll have the opportunity to lead a talented team, make a meaningful impact on branch performance, and help shape the future of our organization. Eligible employees enjoy: Comprehensive medical, dental, and vision insurance 401(k) with company match Ongoing leadership training and professional development Opportunities for career advancement #J-18808-Ljbffr Bobcat Company