Broker

Transportation Broker Position Overview

Our client is seeking a driven, results-oriented Transportation Broker to manage the full lifecycle of freight transactions-from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings uncapped.

Key Responsibilities

Sales & Business Development

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
• Build and manage a personal book of business
• Negotiate competitive freight rates with customers
• Identify opportunities for growth within existing accounts

Carrier Procurement & Management

• Source and vet qualified carriers
• Negotiate rates to maximize margin while ensuring service reliability
• Develop and maintain strong carrier relationships
• Ensure all carriers meet compliance and insurance requirements

Freight Operations

• Coordinate and dispatch shipments from pickup through delivery
• Track loads and proactively communicate updates to customers
• Troubleshoot and resolve service issues in real time
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management

• Manage gross margin on each load
• Accurately input load details into TMS
• Assist with billing and collections as needed
• Monitor profitability and KPIs

Qualifications

Business to business inside sales, and / or transferable customer account management experience (preferred)

Bachelor's degree (preferred)

2-5 years of freight brokerage or 3PL experience (preferred)

Proven ability to develop and manage customer relationships

Strong negotiation skills

Excellent verbal and written communication

Ability to multitask and manage high shipment volume

Proficient in TMS systems and Microsoft Office/Google Workspace

Highly organized and detail-oriented

Compensation & Benefits

Base salary + uncapped industry leading commission

Health, dental, and vision insurance

Paid time off

401(k)

Career advancement opportunities

Key Performance Indicators (KPIs)

Gross margin per load

Monthly revenue generated

Load volume

Customer retention rate

On-time pickup and delivery percentage

New customer acquisition (Hunting)

Customer account growth (Farming)

Customer scorecard / KPI compliance

What Success Looks Like

Builds and maintains a profitable book of business

Maintains strong shipper and carrier relationships

Consistently meets or exceeds margin and revenue targets

Demonstrates ownership and accountability from load creation to final delivery