Regional Customs Compliance Manager

Regional Compliance Manager

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Regional Compliance Manager plays a critical role in ensuring that all branches within the assigned region maintain full adherence to U.S. Customs regulations and internal compliance standards. This role proactively monitors regulatory changes, identifies and corrects entry discrepancies, and fosters a culture of accountability, accuracy, and continuous improvement across the region.

Essential Functions:

Regulatory Oversight & Entry Compliance

• Monitor regulatory and tariff changes to ensure timely implementation and correction of entry processes.
• Conduct real-time reviews of customs entries to identify and correct errors before submission.
• Ensure timely post-summary corrections and duty payments when required.
• Oversee statement processing to ensure accuracy and compliance.

Audit & Risk Management

• Analyze audit findings to identify trends or systemic issues; implement corrective actions.
• Manage and resolve liquidated damage cases, CF28/29 responses, and U.S. Customs communications.
• Monitor in-bond shipments to ensure timely closure and compliance with federal regulations.
• Drive proactive compliance practices to minimize regulatory risk.

Training, Communication & Client Support

• Deliver training sessions to internal teams and clients on compliance processes and regulatory updates.
• Support new account onboarding by reviewing workflows and simplifying compliance processes.
• Develop client compliance manuals and support client audits as assigned.
• Conduct client training sessions and compliance seminars, both virtually and in person.

Project & System Support

• Assist with HTS classification reviews, tariff rate evaluations, and database setup for clients.
• Support resolution of export AES filing issues.
• Collaborate with cross-functional teams to strengthen compliance practices and process visibility.

Supervisory Responsibilities:

• The incumbent will not directly and/or indirectly supervise employees

Qualifications:

• U.S. Customs Broker License holder Required
• CCS (Certified Customs Specialist) or CES (Certified Export Specialist) certification preferred; willingness to obtain if not currently held.
• Minimum 5+ years of experience in customs compliance, brokerage operations, or related field.
• Strong understanding of U.S. Customs regulations, HTS classification, and trade compliance processes.
• Recent experience with Section 232 and IEEPA tariffs preferred.
• Proficiency in Microsoft Excel; knowledge of ACE Portal a plus.
• Excellent communication and presentation skills, with the ability to lead client-facing sessions.
• Strong analytical, organizational, and problem-solving skills with high attention to detail.
• Collaborative team player who can also work independently.
• Ability to adapt to evolving regulations and operate effectively in a fast-paced environment.
• Willingness to travel as required.

Education and Experience:

• Minimum 5+ years of experience in customs compliance, brokerage operations, or related field.
• Demonstrated experience supporting client audits, compliance initiatives, and corrective action plans.
• Proven success training internal teams or external clients on compliance best practices.

Environment:

100% performed in climate-controlled internal office environment working under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform job responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, potential and current customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Notice to Applicants JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.