Security Guard Emergency Communications

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Emergency Communications in Framingham, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional at a retail location, you will coordinate communications, monitor alarm and access control activity, document incidents, and support timely responses to security-related concerns. You will provide outstanding customer service to employees and visitors while helping to maintain an orderly environment. Join Allied Universal, where our agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Part Time

Pay Rate: $23.31 / Hour

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to retail location personnel, visitors, and delivery drivers by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
• Monitor incoming calls, radio traffic, alarms, and other communications; dispatch security-related personnel and coordinate response to incidents as directed.
• Maintain accurate logs of calls, incidents, dispatch activity, visitor information, and other required documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to appropriate personnel and emergency responders.
• Conduct regular and random patrols around the retail location and perimeter as assigned; working environments and conditions may vary by site.

Minimum Requirements:

• Customer service experience is preferred.
• Loss prevention experience is preferred.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1643813