Accounts Receivable Specialist

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. Residency in or relocation to Louisiana is preferred for all positions. POSITION PURPOSE This position is responsible for daily account receivable research related to customer inquiries or issues received from Customer Service, Producer Service, Broker/Agent, District Office and any departmental or financial institution. The position is also responsible for the daily processing of NSF (non-sufficient fund) checks, electronic payments, bank drafts and credit card returns by the bank. Accountable for complying with all laws and regulations associated with duties and responsibilities. NATURE AND SCOPE Position Location: This position reports to the Supervisor, Accounts Receivable. Direct Reports: This position has no reports. QUALIFICATIONS High school diploma or equivalent required. Associate's or Bachelor's degree in accounting, business or related field is preferred. Must have a minimum of two years' experience in accounts receivable or accounting functions. Strong mathematical and analytical skills are required. Excellent written and collaborative skills with the ability to interact with individuals. Must have demonstrated ability to make decisions, prioritize, find solutions and work independently as well as be part of a team. Ability to analyze and reconcile financial and operational information. Must be detailed oriented with the ability to assess processes for efficiency and effectiveness. Must be familiar with relative office equipment. Working knowledge of database, word-processing, and excel is required. Knowledge of Facets preferred. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Reviews and respond to all Customer Service questions and action requests from internal and external customers to ensure service level agreements and quality assurance are consistent, efficient and in compliance. Identifies, diagnoses, and initiates research necessary to resolve customer issues. Coordinates and clearly communicates problems, symptoms, and consults with management and all needed personnel of other corporate departments. Assists Lead AR Specialist with credit card and bank draft processes by researching and ensuring accurate posting. Responsible for all bank draft set-ups, changes and cancellations to ensure accurate processing. Responsible for all bank returns (non-sufficient funds) for checks, bank draft and credit card transactions received by ensuring that posted payments are reversed in Facets system and reconciled to the bank statement. Responsible for monthly NSF reconciliation with General Ledger Accounts. Serves as backup, as needed, for team members to ensure accurate and timely posting of accounts receivables. Processes all voluntary dental receipts for Southern National Life (SNL), ensuring that all receipts are complied, balanced, endorsed and deposited daily. Assists with audit requirements by researching and providing samples needed to auditors. Assist Lead AR Specialist with cash report reconciliations, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the accountabilities (essential functions) of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize, and analyze are required. An Equal Opportunity Employer If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact View email address on click.appcast.io for assistance. #J-18808-Ljbffr