Utility Customer Service Lead — KPI & Field Support
EmergencyMD
U.S. Water Services Corporation is seeking a Customer Service Supervisor in the United States to oversee the Customer Service Department, including call center, counter, and email interactions, ensuring efficient operations and client satisfaction. You will lead a team of customer service representatives, set KPIs, monitor performance, and implement process improvements while maintaining high standards of professionalism and service delivery. #J-18808-Ljbffr EmergencyMD
Vacancy posted 2 days ago
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$27 - $35 per hour
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