Network Technician

Santa Ana Unified School District

Job Summary

Under the direction of the Director of Technology Innovation Services, provides excellent support to users of all devices and application systems. This includes analyzing, diagnosing, trouble-shooting, escalating, and driving an issue to resolution. All incidents and cases are logged, prioritized, and resolved in a timely manner; ensuring proper coordination with all technology support and engineering teams, as well as with functional subject matter experts. Improves student application systems and business processes driving increased operational efficiency and effectiveness. Provide district-wide technical and resource services in the installation, configuration, operation, repair, maintenance, troubleshooting of computer hardware, peripheral equipment, and software for both network connected Devices, Personal Computer and/or Apple computers. Install software and establish access rights and security. Troubleshoot wireless LAN infrastructure. Assist with troubleshooting, local and wide-area network. Diagnose network hardware and peripheral equipment. Provide user support training and assistance.

Requirements / Qualifications

Comments and Other Information

A test will be given aftert the posting closes to applicants that meet the minumum qualifications.

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Vacancy posted 4 days ago

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