Pandora Specialist, Visual Merchandising - Standards and Communication

As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

Visual Merchandising at Pandora North America (NAM) is responsible for bringing the brand experience to life across the store network through clear, consistent, and impactful visual communication. As the VM specialist you will play a key support function within the team by helping develop and maintain merchandising directives, visual guides, planograms, and point-of-sale materials that enable stores to execute brand standards with confidence. Through strong attention to detail, creative production support, and effective communication, this position helps ensure visual merchandising strategies are accurately translated into store environments, driving consistency, efficiency, and an elevated customer experience across North America.

Your Role as a Specialist, Visual Merchandising - Standards and Communication

• Utilize Adobe InDesign and other Adobe Creative Suite applications to develop, format, and maintain North America (NAM) Visual Merchandising directives, styling guides, and visual communication materials for stores.
• Produce and adapt campaign, evergreen, and promotional point-of-sale materials (POSM), ensuring accuracy, brand consistency, and alignment with visual merchandising strategies and business objectives.
• Support the organization and maintenance of visual merchandising documents, templates, and asset libraries, enabling efficient execution and consistency across the store network.
• Oversee the upload, maintenance, and accuracy of planograms and visual merchandising guidance within One Door, ensuring content is timely, actionable, and easy for stores to execute.
• Coordinate showroom installations and product styling activities, contributing to visual reviews, presentation standards, and the successful execution of key meetings and seasonal launches.
• Drive the communication and distribution of visual merchandising directives, updates, and executional guidance to the store network, ensuring clarity and consistency across all locations.
• Conduct detailed reviews of layouts, artwork, and visual merchandising materials to uphold brand standards and ensure a high level of quality and accuracy.

Craft your career with us if you have:

• 2-4 years of experience in Visual Merchandising Communications and knowledge of Visual Merchandising principles
• Knowledge of field based Visual Merchandising
• Excellent communication skills- Verbal, written and visual
• Ability to translate global direction to support localized business needs
• Ability to work in a fast paced environment with adaptability and flexibility
• Eagerness to learn and improve processes
• Experience in a global organization a plus
• Interest in visual merchandising, retail design, and brand storytelling

Required Skills:

• Graphic design experience is a must
• Proficiency in Adobe InDesign required; experience with Photoshop and Illustrator preferred.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
• Background in digital photography preferred

Our Benefits:

We Dare! We offer robust compensation package including base, bonus and RRSP program to help you secure your financial future  

We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 

We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 

We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

$93,000.00 - $116,200.00 - commensurate with experience, location New York City

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.