Desktop Helpdesk Analyst - IT Support & Escalations
Belcan, LLC
Belcan Corporation is seeking a Desktop Analyst I in Cincinnati, OH, to provide technical support for business products to internal users. Responsibilities include maintaining a helpdesk presence, answering calls, and actively managing service tickets. The ideal candidate will possess exceptional customer service skills, a solid understanding of IT systems, and the ability to manage sensitive information. A commitment to service improvement and flexibility in working hours are also essential. #J-18808-Ljbffr Belcan
- ...Desktop Computer Support Technician Inverse Technology Solutions is seeking a full‑time Desktop Computer... ...resets, and access management. Escalate complex issues to appropriate technical... ...in Desktop Support, Help Desk Support, IT Support, or a related technical role....SuggestedFull timeWork at officeRemote workMonday to FridayShift work
$18 - $24 per hour
...employee relationship managers support you throughout your... ...client is looking for a qualified Desktop Support Technician to support... ...of established processes and escalations Assist with installations, configurations... ...given limited site IT Leadership Be physically able...SuggestedHourly payMinimum wageWork experience placementLocal area$18.75 - $25 per hour
...Desktop Support Technician At CompucomStaffing, you're more than just a number. Our employee... ...execution of established processes and escalations Skills and Qualifications:... ...is a key attribute given limited site IT Leaders Ability to handle multiple projects...SuggestedHourly payMinimum wageWork experience placementWork at officeLocal area- Inverse Technology Solutions is looking for a Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will support end-users and resolve technical issues related to desktop and laptop computers. Strong customer service and troubleshooting skills...SuggestedFull time
- ...smart, creative, and inspired team that supports operational excellence across the... ...Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications,... ...step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services...SuggestedFull timeTemporary workPart timeCasual workWork at officeLocal areaFlexible hours3 days per week
- Job Title: Desktop Support Analyst Job Location: Onsite- Cincinnati, OH-1739 Elm St, USA * Please note, this role is not able to offer visa transfer... ...technical problems, performing repairs, and supporting IT infrastructure in a fast-paced corporate environment. The...Temporary workLocal areaRemote workRelocationFlexible hoursAfternoon shift
- A global engineering firm is seeking a Desktop Support Analyst in Cincinnati, Ohio to provide exceptional customer-focused IT support. This role requires expertise in Microsoft Windows environments and troubleshooting skills to resolve complex technical issues. The ideal...
$21 per hour
...Desktop Support Technician Location: 600 Vine St, Cincinnati USA Conversion rate $21/hr. This position is for an onsite dedicated desktop support tech LII. A+ is preferred. Any Client or Dell Certs a plus, desktop support technician with 2+ years of support experience...Remote work- ...4-7 years of experience in Desktop Support Engineer. 4-7 years of experience in Desktop Management - Infrastructure Services (IS)... ...delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including...Local areaImmediate startRemote work
- ...Job Title: IT Desktop Support Technician Job Type & Location: Onsite || Cincinnati, OH, US (1 resource, 2-4 yrs exp) - Address (300 E Business Way, Fifth Floor, Cincinnati, OH 45241, United States) || Long-term contract (9 Months with possibility for extension)...Long term contractFlexible hours
- ...details of the position below: Title: Desktop support Technician Location: Cincinnati... ...consistency across shifts within the IT Support Center. The technician performs... ...Enterprise antivirus solutions Helpdesk / ITSM ticketing systems Mobile device...Contract workWork at officeLocal areaRemote workShift work
- ...join our team! The Help Desk Support Analyst provides support for incoming... ...of the organization. Provide desktop/software support to the organization... ...works with management and IT Leads to ensure service-level... ...up with assigned personnel. Escalate to other IT groups as needed....Work at officeFlexible hoursNight shift
$35 per hour
...Multiple U.S. Cities (Onsite Support) About the Role: We are seeking... ...provide onsite support for desktops, laptops, and general PC/Mac... ...your service visit and escalate complex issues when needed.... ...experience in PC/Mac repair and IT support. ~ Familiarity with...Contract workPart timeFor contractorsWork at officeRemote workFlexible hours$18 - $24 per hour
CompuCom is seeking a qualified Desktop Support Technician to provide onsite support in Cincinnati, OH. This role involves repairing, testing, and troubleshooting hardware and software issues while ensuring exceptional customer experience. You will handle installations...Hourly pay- ...quality Tier I/II technical support to the Xavier campus... ...to Xavier's student helpdesk technicians. The hours... ...Technician to join our IT team. This role presents... ...closure of tickets. Escalate tickets to an appropriate... ...user data, and minor desktop/laptop hardware replacement...Full timeCurrently hiringWork at officeRemote workMonday to FridayFlexible hours
- Cognizant is seeking a Desktop Support Analyst in Cincinnati, OH, responsible for providing onsite and remote support to end users. The role requires strong expertise in diagnosing technical issues, managing deployments, and delivering quality customer service within a...Remote work
$23.94 - $31.15 per hour
...general supervision, the Help Desk Support Specialist Sr. (Tier II... ...serves as the primary technical escalation point for the Help Desk (Level... ...first-level triage and physical Desktop Support. The Senior Specialist... ...on root cause to users and IT management. Reviews, prioritizes...Work at officeLocal areaRemote work$35 per hour
...On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based on your availability Important...Hourly payFor contractorsLocal areaRemote workFlexible hours- ...Position Type: Information Technology (IT) Date Posted: 8/6/2025... ...Winton Woods City Schools ** User Support Analyst ** Job Overview : Winton Woods... ...the goals of the district, and handling escalations from technical staff for challenging issues...Work experience placementRemote work
- ...resolve issues via phone, chat, and deskside support. You will address problems related to PCs... ...troubleshooting steps and solutions. Escalate complex issues to higher‑level support teams... ...school diploma or equivalent; relevant IT certifications (CompTIA A+, ITIL...Temporary workWork at officeRemote workFlexible hours
$17 - $26 per hour
...requirements About the role: TQL is looking to add an IT Support Technician who is passionate about technology and customer... ...system issues Performing PC repairs, upgrades and reimaging on Desktops and Dell Laptop systems Setting up new workstations and...H1bWork at officeRemote workRelocationMonday to FridayAfternoon shift- ...providing research and problem-solving support, mentoring, training, etc. Has contact with... ...make an established range of decisions, escalates to manager when necessary and updates... ...Programmers, Database Administrators, Technical Analysts, Systems Managers, Department Management...Work at officeShift work
- ...Status: Non-Exempt Reports to the IT Manager / Field Operations... ...delivering on-site technical support across a broad range of IT... ...hardware and software issues on desktops, laptops, printers,... ...project status, issues, and escalations to project managers and stakeholders...For contractorsLocal areaRemote workFlexible hoursNight shiftAfternoon shift
- Weltman, Weinberg & Reis Co., LPA in Cincinnati is seeking a Help Desk Support Specialist Sr. to serve as the primary technical escalation point. The role involves resolving complex technical issues and conducting problem recognition for user problems while maintaining...Remote jobWork at office
- Job Description The Senior Technical Support Analyst (Mobile) provides advanced operational support for enterprise iOS/iPadOS devices and... ...request, and problem management for mobile devices; provide escalation support to the Service Desk Apply and monitor MDM profiles,...Remote work
- ...pride ourselves on delivering not just machines but exceptional support and expertise. Tasks We are looking for a highly capable... ...with engineering and product teams to resolve recurring issues Escalate complex problems and track resolutions Provide fast, clear, and...Remote work
- ...of Ohio, Inc. is looking for a Help Desk Support Analyst to provide essential technical support... ...role involves troubleshooting software and IT issues while ensuring excellent customer... ...ideal candidate will have experience in desktop support or a degree in IT. Alongside a...Night shift
- ...Cincinnati, Ohio. The Field Support Engineer III position is an individual... ...and integrity of a member’s IT systems, coordinating complex... ...daily duties will be handling escalation tickets and working on... ...management and deployment to desktop and laptop computing systems (...Work at officeRemote work
$130k - $195k
...up in the real world. About The Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical... ...for modern AI platforms. Key Responsibilities Be the go-to escalation point for technical support inquiries—diagnosing issues across...Remote workFlexible hours- ...Description Description: Experienced IT Support / Helpdesk Technician Full-Time | Remote |... ...and repairs. Support and administer desktops, laptops, printers, servers, routers,... ...porting. Monitor ticket trends and escalate systemic issues. Participate in IT...Full timeWork at officeLocal areaRemote work
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