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Desktop Helpdesk Analyst - IT Support & Escalations

Belcan, LLC

Belcan Corporation is seeking a Desktop Analyst I in Cincinnati, OH, to provide technical support for business products to internal users. Responsibilities include maintaining a helpdesk presence, answering calls, and actively managing service tickets. The ideal candidate will possess exceptional customer service skills, a solid understanding of IT systems, and the ability to manage sensitive information. A commitment to service improvement and flexibility in working hours are also essential. #J-18808-Ljbffr Belcan

Vacancy posted 2 days ago
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