Healthcare Admin Expert - EHR Specialist - AI Trainer

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Healthcare Administration Expert

Type: Contract

Compensation: $40–$60/hour

Location: Remote

Role Responsibilities

• Build long-horizon front-office tasks in healthcare administration with deterministic rubrics for agent performance evaluation.
• Develop scenarios in patient access including scheduling, eligibility verification, and intake with required fields.
• Create coordination tasks such as referral routing and records-request fulfillment with HIPAA elements.
• Design patient communication templates for pre-visit and post-visit with required disclosures.
• Work independently and focus on challenging scenarios that require long sessions.

Qualifications

Must-Have

• 2+ years in patient access, front office, or healthcare admin.
• Expertise in EHR systems like Epic , Cerner , athenahealth , or eClinicalWorks .
• Experience with insurance verification, scheduling, and referral coordination.
• Ability to read and produce admin artifacts like scheduling workflows and intake forms.
• Clear written communication to articulate reasoning and encode it into deterministic rubrics.

Compensation & Legal

• Hourly contractor
• Paid weekly via Stripe Connect

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

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PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.