Skilled Maintenance Worker

Skilled Maintenance Technician

A Skilled Maintenance Technician is a versatile professional responsible for performing a wide range of general maintenance and repair tasks (plumbing, electrical, carpentry, painting), grounds keeping (landscaping, snow removal), and custodial duties (cleaning, sweeping, mopping, sanitizing restrooms, trash removal) across multiple commercial buildings and campuses. Ensuring facility safety, cleanliness, and functionality through proactive maintenance and prompt response to work orders, often using various hand/power tools and managing supply inventory, this role requires a diverse skill set, problem-solving abilities, physical stamina, and strong communication skills.

Maintenance and Custodial

• General Repairs: Perform a variety of repairs on an as-needed basis, including wall damage (drywall patch and repair), broke windows, minor electrical, plumbing (leaks, clogs, fixtures), carpentry (drywall, furniture), painting (filling gaps, touching up), and appliance/equipment fixes, install and repair drop ceilings, replace tiles, replace filters, etc.
• Custodial Tasks: Sweep, mop, vacuum, clean restrooms, empty trash, dust, and maintain cleanliness of buildings and grounds.
• Grounds keeping: Mow grass, trim hedges, remove snow/ice, and keep walkways clear, etc.
• Preventative Maintenance: Conduct building walk-throughs, inspect equipment, identify issues, and report needs for major repairs, etc.
• Support: Assist with event setup/breakdown, manage maintenance supply inventory, and help external contractors, etc.
• Carpentry: Perform basic carpentry work, including building or repairing shelves, cabinets, decks, fences, and repair doors, door hardware, locks, hinges, panic hardware, etc., lay floor tile, replace carpet squares, etc.
• Painting and Wall Repair: Prepare and paint interior and exterior surfaces, prepare surfaces for painting including minor repairs, patch plaster, drywall and fill gaps or crevices on walls, replace trim, etc.
• Inspections and Preventative Maintenance: Conduct regular inspections of premises and equipment to identify potential issues, perform routine maintenance (e.g., lubricating moving parts), and report needs for major repairs to management, etc.
• Grounds Maintenance: Perform basic landscaping duties, including mowing lawns, trimming hedges, and maintaining the cleanliness of exterior areas like parking lots and sidewalks, etc.
• Make minor repairs to tools, keep tools clean and in good condition for next project.
• Prepare site with proper tools and materials and make sure site is in clean and safe condition when finished.
• Transport materials and equipment to job site or arrange for transportation of heavy or bulky items.
• Use power tools safely and proficiently.
• Prepare surfaces for painting including minor repairs, patch plaster and drywall.

Project Management

• Understands elements and scope of projects (money, time, people, impact, etc.) and communicates to team members involved.
• Tracks progress and ensures timely completion within allotted budget to satisfy requirements. Deadlines are consistently met.
• Works with team and supervisor to ensure consistently meet goals by Vice President, Operations and President.
• Documentation and Communication: Maintain detailed records of work performed, materials used, and communicate proactively and professionally with clients, tenants, or supervisors regarding project status and recommendations.
• Estimate time and materials for various projects.
• Work independently with minimum supervision.

Safety

• Institutes policies and practices that provide a healthy and safe environment; ensure facilities, equipment and supplies are maintained and promptly report any problems to supervisor.
• Maintains and keeps inventory of all supplies, tools, equipment, and Club resources ensuring they are replenished and stocked.
• Appropriately reports any concerns, potential safety hazards or equipment concerns to prevent harm or disruption to operations.
• Consistently enforces and abides by Club safety rules.

Compliance

• Accountable for compliance with all federal and state laws, licensing, grants, and/or contracts, as well as, company specific policies and procedures to ensure Clubs successfully and consistently operate in compliance with BGCA & licensing regulations.
• Plays active role in passing inspections and maintaining licensing standards.

Leadership

• Support the day to day operations, assuring good customer service, communication & coordination with staff members.
• Works cooperatives with other staff, vendors and departments to complete projects.

Other Duties as Assigned

Skills

• Youth Development Skills
• Applies theories about how youth learn and develop in the domains of physical, social, emotional, cognitive, and creative to BGCSTL programming.
• Works collaboratively with staff to meet the needs of youth and support the BGCSTL mission.
• Establishes and maintains environments that manage risk, ensures safety, promotes physical and mental well-being, and encourages healthy lifestyles.
• Establishes supportive relationships with children and youth.
• Demonstrates high levels of ethical conduct through actions to BGCSTL youth, families, and surrounding communities.
• Professionals increase their knowledge through ongoing training and education.
• Understands responsibilities as a mandated reporter.
• Management & Leadership Skills
• Demonstrates motivation to work towards shared objectives in the most effective manner; and works with supervisor to manage the performance in order to achieve the goals of the department/Club.
• Shows initiative, is a self-starter with a high level of enthusiasm, self-confidence, and a positive "can-do" attitude balanced with humility and a humble approach.
• Models professionalism and is an individual of unquestionable integrity whose professional and personal conduct reflects BGCSTL's values.
• Planning & Organizational Skills
• Anticipates and predicts internal and external changes, trends, and influences in order to create workable, realistic plans for achieving desired outcomes.
• Manages time wisely and efficiently
• Determination, Adaptability and Tenacity
• Anticipates and overcomes obstacles and exhibits resourcefulness and finds alternatives.
• Takes appropriate risks, learns from challenges, maintains positive outlook under pressure, and puts in extra effort when necessary.
• Maintains high performance levels when under pressure, and is able to maintain composure in the face of disappointment, criticism, or rejection.
• Computer Skills
• Types accurately, enters information into a computerized system, and uses database management software specific to role provided by BGCSTL.
• Prior computer/PC experience using other word processing, spreadsheets, and database management systems is preferred. Microsoft Office programs a plus.
• Resource Management –
• Site Coordinator possesses the ability to consistently focus on minimizing expenses while maximizing results.
• Analyzes and integrates financial information accurately to make decisions and set plans.
• Verbal/Written Communication
• Speaks clearly and professionally in positive or negative situations; listens and gets clarification; respond well to questions; participates in meetings.
• Effectively communicate with supervisors, colleagues, parents, members, professional medical staff, volunteers, school/district personnel, and other community members.
• Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information as well as completes and submits reports as required.
• Confidentiality
• Knowledgeable about member rights.
• Ensures an atmosphere which allows for the privacy, dignity and well-being of all members in a safe, secure environment.

Job Relationships

• Treats members, parents, guests, volunteers, staff, management, and other professional partners with dignity and respect at all times.
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
• Has regular contact with administrative and program team members as needed to coordinate and execute assigned tasks.
• Cooperates and works together with all co-workers; independently plans and completes job duties with minimal supervisory direction, including appropriate judgment.
• Uses tactful, appropriate communications in sensitive and emotional situations. Follows appropriate chain of command to address concerns in a timely manner.