Customer Service Agent, Admin (Clerk)

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to View email address on click.appcast.io . DSV – Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Location: USA - Lancaster, 3701 Midpoint Drive Division:Solutions Job Posting Title: Customer Service Agent, Admin (Clerk) - 124521 Time Type: Full Time

POSITION SUMMARY

TheCustomer Service Agent, Adminhas the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation.TheAdminis also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES Label Control: Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination: Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions: Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.)in order toprepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security: Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard

OTHER DUTIES

Safe use of powered equipment, RF scanners, computers, and printers. Follow company policies, guidelines, and ISO procedures Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.) Repeated heavy lifting over 25 pounds as needed Repetitive motion consisting of (but not limited to) walking, climbing, and carrying Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping Details may vary dependent on work function – the duties are all inclusive as associates may be requested to assist in various areas of the operation asneeded. Performsother duties as assigned. Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience Must have a high school diploma or general education degree (GED). 1-3 years' experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations None Other Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills RF Scanners ProficientMSOffice Applications Language Skills Mathematical Skills Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other Strong attention to detail accuracy and accomplish jobtaskin a timely manner. Ability to perform duties with minimal supervision or guidance. Must be able to effectively adapt to change and thrive in a stimulating, fast-pacedwork environment.

PREFERRED QUALIFICATIONS

1-2 years' experience working in a warehouse/logistics/distribution environment 1-2 years' experience working with Warehouse Management Systems (WMS)

PHYSICAL DEMANDS

Occasionally Frequently Walking and Standing Constantly Ability to Lift/Carry and Push/Pull Reach above shoulder, squat, or kneel.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay range is $20.00 – $20.00 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth #J-18808-Ljbffr DSV Road GmbH