Patient Access Rep
$17.87 per hourFull-time
Midwest Cardiovascular Institute
Nature of Duties: Operates a multi-line switchboard, directing calls and scheduling patient appointments according to clinic guidelines. Qualifications:
- High school diploma preferred
- Experience with a multi-line switchboard preferred
- Strong communication skills
- Answer 100-150 incoming calls daily.
- Accurately schedule appointments and route messages to the correct team.
- Ensure proper documentation in the medical record.
- Meet performance goals (e.g., 85% calls answered in under 30 seconds, less
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee
Vacancy posted 4 hours ago
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