Patient Experience Coordinator
$19 - $21 per hourPinnacle Fertility
Patient Experience Coordinator
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood.
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility - Illinois in Naperville, IL. This is a full-time, onsite role working Monday - Friday from 6:00 AM - 2:30 PM.
Key Responsibilities
- Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
- Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
- Maintain accurate patient records, process billing information, and collect copays.
- Ensure the reception area is clean, organized, and welcoming for all visitors.
- Assist with additional projects and administrative duties as assigned.
Position Requirements
- Education: High school diploma or equivalent required.
- Experience:
- 12 years of experience in one or more of the following areas: medical front desk, healthcare administrative assistance, or a related healthcare setting.
- Skills:
- Strong communication, organizational, and multitasking skills.
- Proficiency with electronic medical records (EMR) and basic computer skills.
- Bilingual in Spanish is a plus.
Compensation & Benefits
- Hourly Rate: $19.00 - $21.00 per hour (final offers based on experience, skills, and qualifications).
- Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- ...Northwestern Medicine seeks a Patient Services Representative to support the medical practice with frontline customer service, patient... ..., collect co-pays, schedule appointments, answer calls, and coordinate outside testing while upholding patient confidentiality and quality...Suggested
$19 - $21 per hour
...technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming...SuggestedHourly payFull timeMonday to Friday- ...Athletico is seeking a Patient Experience Coordinator (PEC) to ensure a seamless front-office experience, accurate patient intake, and financial clearance. The PEC will collaborate with PES, Billing, and Clinical Operations to resolve issues, while promoting data integrity...SuggestedFull time
$17 - $18 per hour
...Patient Coordinator It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally... ...opportunity for an entry level individual looking to gain experience in healthcare. The work schedule will be Monday-Friday, no...SuggestedHourly payFull timeTemporary workWork at officeMonday to Friday$17.87 per hour
...Duties: Operates a multi-line switchboard, directing calls and scheduling patient appointments according to clinic guidelines. Qualifications: * High school diploma preferred * Experience with a multi-line switchboard preferred * Strong communication skills Specific...SuggestedFull timeTemporary work$19.89 - $28.84 per hour
...Patient Access Representative Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Location: Naperville Full Time (36 hours) Hours are from 11:00 am-...Hourly payFull timePart timeFor contractorsWork at officeImmediate start- ...Patient Services Coordinator I IBJI is seeking a professional, adaptable and positive Patient Services Coordinator I to join our team at our... ...environment, management commitment to your success Gain experience in front office business operations Career growth - as...Temporary workWork at officeLocal areaFlexible hours
$18 - $23 per hour
...hearing care centers across 42 states. We help patients every day through personalized care and hearing... ...country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this...Temporary workApprenticeshipWork at officeLocal areaFlexible hours$18 - $22 per hour
...Job Title Patient Access Coordinator Job Description At PT Solutions Physical Therapy, we're more than just a private practice—we're... ...documentation while ensuring a positive and efficient clinic experience. You'll play a key role in maintaining accurate...Hourly payFull timePrivate practiceWork at office$20 - $23 per hour
...unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator... ...a pivotal role in ensuring a seamless experience for patients, staff, and referral... ...the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and...Work at officeLocal area$16 - $18 per hour
...Patient Experience Coordinator At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling...Full timeFlexible hoursNight shift- ...offered is determined by a candidate's expertise and years of experience, among other factors.**Medical Coder II**The Medical Coder II... ...and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300...Hourly payFull timePart timeFor contractorsLocal areaMonday to Friday
- ...Specialist (CCS), Registered Health Information Administrator (RHIA), OR Registered Health Information Technician (RHIT), required Experience: 2+ years of coding experience, with proficiency in ICD-10-CM and CPT coding Benefits (For full time or part time positions)...Full timePart timeLocal areaRemote workMonday to Friday
$18.38 - $26.65 per hour
...8.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Service Rep - Internal Medicine Location: 2007 95th St, Naperville Part Time 24 hours Hours: Mon...Hourly payFull timePart timeFor contractorsWork at officeFlexible hours- Duly Health and Care is seeking a Patient Service Representative in Naperville, IL, to be the friendly first point of contact for patients in the OBGYN department. This full-time role supports scheduling, check-in/out, insurance verification, and HIPAA-compliant data handling...Full timeMonday to Friday
$23 - $26 per hour
...About Us: Join a dedicated, forward-thinking, patient-first team at a state-of-the-art dental practice where technology meets compassion... .... Our modern offices are designed to provide an exceptional experience for both patients and staff. We pride ourselves on being a...Hourly payWork at office- ...Duly Health and Care in Joliet is seeking a Patient Access Conversion Specialist to welcome patients... ...volumes, verify patient information in EPIC, and coordinate with care teams to ensure a smooth, patient-centered experience. The role rewards teamwork, accuracy, and...Work at office
- ...Illinois Bone and Joint Institute, LLC is seeking a Patient Services Coordinator I for the New Lenox office. You will deliver exceptional patient... ...routine office duties to support a positive patient experience. Responsibilities include greeting patients, answering inquiries...Work at office
$20 - $23 per hour
...Job Type Full-time Description Patient Care Coordinator - AFD Crest Hill Make a Difference in Every Smile At AFD Crest... ...to inquiries, and fostering a professional, positive experience for all. If you enjoy working in a supportive team environment...Hourly payFull timeWork at office$20 per hour
...Comprehensive Prosthetics & Orthotics (CPO) is seeking a full-time Patient Services Coordinator to split their time between our Joliet and Naperville... ...service, ensuring an organized and compassionate experience from check-in through follow-up at both locations. This position...Hourly payFull timeWork at office- ...Patient Services Coordinator Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic practices in... ...through multiple technical software platforms. Skills/experience that transfer well to the Patient Services Coordinator role...Work at officeLocal areaMonday to ThursdayFlexible hoursShift work
$18.38 - $26.65 per hour
...Patient Service Rep Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights Location: 3329 75th St. Woodridge Full Time: 40 hours Hours: M-F Rotating shifts...Hourly payFull timeFor contractorsWork at officeImmediate startRotating shift$15.1 - $22.7 per hour
...Patient Services RepSkip to main content# CareersPatient Services Rep page is loaded##... ...system designed to deliver high-quality, coordinated care. Together, we create an... ...grow, contribute, and help improve the experience and outcomes for every patient we serve...Full timeWork at officeImmediate startMonday to FridayShift work$18.38 - $26.65 per hour
...Patient Service Representative (PSR) - Urology Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights Location: Naperville, IL Full Time: 40 hours a week...Hourly payFull timePart timeFor contractorsWork at officeMonday to Friday$19 - $21.5 per hour
...outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services... ...systems, printing, scanning, faxing, and other office technology. Experience with Electronic Medical Records (EMR) systems preferred; Kipu...Hourly payWork at office- ...Patient Services Rep Dermatology Full Time The Patient Services Representative reflects... ...patient calls as appropriate. Coordinates scheduling of outside testing for patients... ...equivalent. Zero (0) to two (2) years' experience in a customer service position. Preferred...Full timeWork at office
- ...Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter... ...for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is...Contract workWeekend workAfternoon shift
- ...Patient Services Rep Dermatology Full Time The Patient Services Representative reflects... ...patient calls as appropriate. Coordinates scheduling of outside testing for patients... ...equivalent. Zero (0) to two (2) years' experience in a customer service position. Preferred...Full timeWork at office
- ...on strong academic, trauma, and/or research university coding experience. What You Bring to the Role RHIA, RHIT,... ...ICD-10-CM-PCS and/or CPT-4 diagnostic and procedure codes to patient charts with accuracy and attention to detail Abstract selected...Contract workLocal areaRemote workWork from home
$17 - $22 per hour
...IBJI is seeking a professional, adaptable, and positive Patient Services Coordinator I to join our team and work at our Westmont and Western Springs... ...environment with management commitment to your success Experience in front‑office business operations Career growth...Hourly payTemporary workPart timeWork at officeLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
- patient experience coordinator Naperville, IL
- patient care representative Naperville, IL
- unit clerk Naperville, IL
- nursing unit secretary Naperville, IL
- health unit coordinator Naperville, IL
- medical secretary Naperville, IL
- patient registration representative Naperville, IL
- unit assistant Naperville, IL
- dental patient care coordinator Naperville, IL
- patient assistance representative Naperville, IL

