Regional Property Manager

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.

The Regional Property Manager oversees a team of property managers responsible for properties throughout the Indianapolis area.

• Supervise a team of Property Managers, Leasing Agents, Maintenance Techs Etc. Communicate job expectations, assist with work planning, monitor job performance, coach and provide feedback and/or work with HR as needed on a regular basis.
• Oversee and ensure collaboration with leasing
• Schedule and lead monthly property manager meetings and quarterly field observations.
• Contribute to the hiring processes of new staff, providing oversight to human resources.
• Participate in promotions and role/position change discussions, as well as the allocation of property manager portfolios.
• Develop, coordinate, and reinforce proper use of systems, reports, policies, processes, and procedures.
• Set department strategy, goals, metrics/measures, create operational efficiencies, standard processes and procedures, and evaluate performance to goals.
• Oversee the handling of quality and customer service issues with tenants, owners, and other departments
• Provide timely and attentive service to residents, ensuring needs are satisfied
• Regularly inspect properties; common areas are clean and well-maintained, and the buildings meet requirements.
• Negotiate contracts with vendors.
• Coordinate with maintenance to resolve escalated issues, schedule repairs, and resolve emergency maintenance issues in a timely manner
• Review summary reports for all properties regularly and provide feedback, as well as recommend management improvements.
• Maintain an open dialogue with property owners on vacancies, tenants, physical condition of property, personnel, and financial issues.
• Work with upper management to discuss portfolio, and gain insights for performance.
• Interact with new clients, providing insight into workable solutions, for leasing and resident services.

Requirements

• 5+ years of Property Management experience
• Minimum of 3-5 years of experience managing a team required.
• Strong verbal and written communication skills
• Familiarity with property management software systems.
• Proficient in MS Office (i.e. Word, Excel, Outlook).
• Must have a car and a valid driver’s license

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development opportunities and ongoing training.

How to Apply:
Please submit your resume and cover letter detailing your qualifications and interest in the Maintenance Supervisor position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team.

CYM Living is an equal opportunity employer.