Remote Appointment Setter (Sales & Client Experience Focus)

About Us Rebecca Rose Fine Portraits is a luxury portrait studio dedicated to creating timeless, high‑end portraiture and exceptional client experiences. Our brand is built on elegance, attention to detail, and meaningful client relationships. Position Overview We are seeking a highly motivated and results-driven Remote Appointment Setter who thrives in a fast‑paced, phone‑based sales environment. This role is critical to our success, serving as the first point of contact for prospective clients and setting the tone for an exceptional client experience. The ideal candidate is confident on the phone, skilled at building rapport quickly, and driven by performance metrics. You will be responsible for engaging leads, overcoming objections, and booking qualified appointments while delivering a high‑quality, professional experience every time. Key Responsibilities Conduct high-volume outbound and inbound calls to prospective clients Engage, qualify, and nurture leads through effective communication Book appointments that meet or exceed daily, weekly, and monthly targets Deliver an exceptional client experience on every interaction Follow structured call scripts while adapting naturally to conversations Handle objections confidently and professionally Maintain accurate records of all interactions in CRM systems Follow up with leads consistently to maximize conversion opportunities Performance Expectations (KPIs) Meet or exceed a minimum of 25+ booked appointments each week Maintain a conversion rate of no less than 30% Achieve daily call volume (approx. 100+ calls) and activity benchmarks Consistently meet quality assurance and client experience standards Required Skills & Qualifications Proven experience in phone‑based sales, appointment setting, or call center environments Exceptional verbal communication and active listening skills Strong ability to build rapport quickly and establish trust Resilient, coachable, and goal‑oriented mindset Comfortable handling rejection and maintaining high energy throughout the day Strong organizational and time management skills in a remote environment Tech‑savvy with experience using CRM systems and dialing platforms Preferred Qualifications Experience in high‑ticket sales or service‑based industries Familiarity with sales frameworks and objection‑handling techniques Previous experience working remotely in a performance‑driven role What Success Looks Like Consistently hitting or exceeding booking and conversion goals Creating positive, professional experiences that reflect the company brand Demonstrating ownership of performance and continuous improvement Contributing to a high-performing, accountable team culture #J-18808-Ljbffr