Mobile Service Coordinator

Mobile Service CoordinatorQuirk Commercial Truck Repair - Quincy, MA 02169OverviewPosition Type Full Time Category SalesDescriptionPosition OverviewThere is an opportunity to begin a career at the best dealership group in New England! Quirk's Commercial Truck Center in Quincy, MA is seeking an experienced Mobile Service Coordinator for our busy Mobile Service Department. Quirk has opportunities for inspired and motivated individuals who have the desire and passion to succeed. Compensation will be based on experience, however, we are always willing to train the right candidate!Key Required Proficiencies:Scheduling and coordinating mobile service appointments with customersWriting Repair Orders and explaining chargesPerforming vehicle walk around and documentation of customer concernsProviding a complete and accurate written cost estimate for labor and partsChecking the progress of repair throughout the dayContacting customers regarding any changes in the estimate or time impactsMaintaining strong customer satisfactionAdvising customers on the care of their trucks and the value of maintaining their trucks in accordance with the manufacturer's specificationsFollowing all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisorPreferred Skills:Prior sales experience preferred but not requiredHigh School Diploma or College Degree preferred but not requiredExperience in managing and organizing work time and work-related activitiesExcellent interpersonal skillsPositive attitude and strong willingness to learnBenefits offered:Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.Paid sick time after 90 days and vacation after 1 yearAbout the company:Quirk Auto Dealerships is a respected automotive retailer known for its customer-first philosophy, wide vehicle selection, and commitment to excellence. With 49 years in the automotive retail space and 18 dealerships located in Massachusetts and New Hampshire. Quirk provides customers with a transparent and professional car-buying experience while offering employees strong earning potential, career advancement opportunities, and a supportive team environment.Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**All Quirk employees must pass a pre-employment drug test, physical, background, and motor vehicle record check (if applicable to position)Job Type: Full TimePay: $60,000.00-$100,000.00 per year