Customer Service & Sales Support Representative

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Regular Full Time Full-Time Carlstadt, NJ, US 3 days ago Requisition ID: 2777 Salary Range: $28.00 To $34.00 Hourly RESPONSIBILITIES: Always maintain a positive and professional attitude towards customers and co-workers Enter sales orders received via phone, email, or sales rep Communicate with customer through various channels regarding shipping, invoice and back orders Ensure customer satisfaction and provide professional customer support Achieve product, technical, and territory knowledge Responsible for servicing and supporting existing accounts Handle complaints, provide appropriate solutions and alternatives to meet customer needs Building sustainable relationships with customers and co-workers Responsible to run variety of daily and weekly reports Manage large volume of inbound call and orders Will assist CSRs with order entry, phone calls, and reports QUALIFICATIONS: Knowledge, Skills, and Abilities: Strong customer service skills both in person and virtually Self-motivated and functions well independently as well as within in a team Comfortable in fast paced environment Superior organizational and time management skills Experience: Track record of high performance in fast paced environment Proficient with Microsoft office products #J-18808-Ljbffr Parksite