Front Desk Specialist

Description

Hours: Monday-Friday 8:00 am to 5:00 pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO) Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford Connecticut the Spire network spans the Northeast with more than 165 physicians 1800 employees 285 other clinical providers and 40 locations in New York Connecticut Rhode Island and Massachusetts.

Ortho Rhode Island is a world-class group of talented providers and professionals all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient and to offering the best experience in our industry driven by our core values: delivering on our word respecting each other innovating in orthopedics valuing every individual and engaging our community.

What youll do:

The Front Desk Specialist is responsible for maximizing daily patient and clinical services by greeting registering and checking out patients in a friendly and efficient manner. The Receptionist also directs vendors and visitors as needed to proper contacts.

Responsibilities/Duties:

• Greet patients in a prompt courteous and helpful manner.

• Accurately and expeditiously register and update patients demographic information.

• Verify insurance eligibility and benefits and document appropriately.

• Obtain and document referrals.

• Ability to triage patients and appropriately schedule them.

• Notify patients of and collect on copays and past due balances.

• Check out procedures including scheduling future appointments and outside testing.

• Other duties as assigned.

Who you are:

Qualifications:

• High School Graduate or equivalent

• Any combination of education training and experience that demonstrates the ability to perform the duties of the position.

• Experience with Microsoft Office (Word Excel and PowerPoint).

• Discretion to work with confidential information.

• Knowledge of HIPAA Regulations

• Pertinent job-related experience and Medical Terminology

• Bilingual Spanish or Portuguese a plus

What we offer:

• Excellent growth and advancement opportunities

• Dynamic environment

• Access to a diverse network of practitioners

• Broad infrastructure of tools and programs to enhance the employee experience

• Competitive Compensation

• Generous PTO

• Benefits package: health dental vision 401(k) etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances (referred to as protected characteristics).

Required Experience:

IC