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Benefits Specialist

$28 - $34 per hour

South Portland School Department

Position Type:
Human Resources/HR/Benefits Specialist

Date Posted:
6/9/2026

Location:
District Office
SUMMARY: Administer all employee benefit programs for the district. This role serves as the district expert for all benefit matters, ensures efficient administrative processes and high-quality service to internal and external stakeholders. The ideal candidate will demonstrate exceptional interpersonal skills, effective critical thinking and problem solving skills, strong data management capabilities, and a keen eye for accuracy and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned.)

  • Serve as primary contact for benefits' enrollments, changes, terminations, and inquiries from staff, applicants, and the public, providing clear communication, accurate documentation, and compassionate and timely guidance.
  • Serve as primary contact for benefit vendors to process leave programs accurately.
  • Maintain accurate employee records, databases, and digital files in compliance with district policies and legal requirements.
  • Lead open enrollment periods and onboarding processes, including preparing and updating orientation materials.
  • Responsible for maintaining and updating all information as it pertains to an employee's deductions.
  • Processes Unemployment Claims, including managing disputes and appeals.
  • Coordinate with finance and human resource personnel to maintain accurate personnel tracking.
  • Perform enrollment reviews and benefits reconciliation problem solving.
  • Develops and amends forms and procedures for the enrollment of employees into the benefits programs.
  • Maintain confidentiality of sensitive information and uphold professional integrity at all times.
  • Prepare correspondence and informational communications for staff.
  • Prepare reports and HR-related documentation and analyse data as requested for annual requirements, financial reporting, and district needs; fulfill relevant data requests where appropriate.
  • Works with Central Administration in developing and refining policies and procedures on employee benefits programs.
  • Performs other duties as needed for the Business Office.
SKILLS AND ABILITIES:
  • Strong knowledge of policies and laws regarding personnel and benefits administration.
  • Familiarity and understanding of health, dental, life, unemployment, and disability insurance programs, and other employee benefits programs.
  • Exceptional communication and interpersonal skills with the ability to interact effectively across all levels of staff.
  • High level of accuracy and attention to detail in all HR functions.
  • Ability to manage multiple priorities and work both independently and as part of a team.
  • Ability to understand, apply and use personal computers and effectively navigate spreadsheets.
  • Ability to develop effective working relationships with students, staff and the school community.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to perform duties with awareness of all district requirements and Board of Education policies.
EDUCATION and/or EXPERIENCE:

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
  • Bachelor's degree in Human Resources, Business Administration, Public Administration, a related field, or HR certification (e.g., SHRM-CP, PHR).
  • Minimum of 2 years of progressive experience in human resources, preferably in a public sector, school district, or collective bargaining environment.
  • Demonstrated experience in employee/customer service, handling sensitive inquiries with discretion and professionalism.
  • Experience with HRIS systems and maintaining confidential employee records.
TERMS OF EMPLOYMENT:
  • $28 to $34 per hour.
  • Competitive benefits including health, dental, and paid sick and vacation leave.
  • Monday - Friday; 8 hours daily; year-round; in-person office setting.

Maine State Criminal History Record Check (CHRC) authorization required, which cost $70. Website:
Vacancy posted 3 days ago
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