Bilingual Spanish Clerical Assistant - Medical Front Desk - $27/hr

Job Description

Job Description

Bilingual Spanish Clerical Assistant – Medical Front Desk – $27/hr

Location: New York, NY 10029 (Manhattan)
Work Address: 1901 1st Avenue, New York, NY 10029
Pay: $27/hour
Schedule: Two Shifts Available

• Morning Shift: 7:00 AM–3:00 PM
• Evening Shift: 12:00 PM–8:00 PM

Work schedule includes rotating Saturday shifts (9 am – 1pm) and rotating 5 p – 7 p coverage weekdays

Setting: Healthcare / Behavioral Health

United Staffing Solutions is seeking Bilingual Spanish Clerical Assistants for medical front desk opportunities in Manhattan, NY.

We are looking for organized, professional, and patient-focused individuals with strong administrative and customer service skills. Candidates must be fluent in Spanish and English and comfortable assisting patients in a busy healthcare environment, including individuals receiving behavioral health services.

Two positions are available, with morning and evening shift options.

Responsibilities

• Manage daily front desk operations, including patient check-in, check-out, registration, and appointment scheduling
• Greet patients and provide professional, courteous assistance
• Collect copayments and verify patient registration information
• Assist patients with MyChart enrollment, biometric registration, and patient kiosks for virtual visits
• Answer phones, respond to inquiries, and contact patients with appointment reminders
• Communicate effectively with patients receiving behavioral health services
• Collaborate with clinical staff to ensure efficient patient flow and quality care
• Monitor appointment attendance and share patient no-show information with providers
• Maintain accurate patient records and protect confidential information in accordance with HIPAA
• Monitor front desk equipment, clinic conditions, and patient safety concerns
• Assist with quality assurance, performance improvement reports, and data collection
• Order office supplies and submit maintenance requests when needed
• Follow established procedures during IT outages and other emergencies
• Support compliance with OMH, Joint Commission, and CMS standards
• Participate in staff meetings and assist other Behavioral Health departments as needed

Requirements

• Fluent Spanish and English required
• Minimum 2 years of relevant experience required
• High School Diploma or GED required
• Minimum 3 years’ experience working in health care setting, preferably mental health/addiction services 
• Previous medical office or healthcare front desk experience preferred
• Knowledge of medical terminology preferred
• Strong computer skills and ability to navigate electronic medical record systems
• Excellent verbal communication, customer service, and organizational skills
• Ability to multitask and maintain professionalism in a fast-paced environment
• Comfortable interacting with patients with behavioral health needs
• Ability to maintain patient confidentiality and follow HIPAA regulations

Compensation & Schedule

• $27 per hour
• Morning shift: 7:00 AM–3:00 PM
• Evening shift: 12:00 PM–8:00 PM
• Manhattan healthcare setting

To Apply: Submit your resume for immediate consideration.

At United Staffing Solutions:

We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:

Our core values include:

The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Company Description

At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.