Executive Escalations & Customer Relations Lead

Optimum Communications Inc.

Optimum Communications Inc. in Bethpage, NY is seeking an Executive Customer Relations Specialist to serve as the face of Optimum, resolving highly escalated customer issues and advocating for customers across internal and external stakeholders. You will own escalations from senior executives, agencies, and direct customers, deliver timely responses, and maintain knowledge of policies and service standards while working to close cases within SLA. #J-18808-Ljbffr Optimum Communications Inc.

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Vacancy posted 2 days ago

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