Administrator, IT Systems

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Administrator, IT Systems Full Time RDG CORP, Miami, FL, US 2 days ago Requisition ID: 2057 Salary Range: $85,000.00 To $90,000.00 Annually About the Role Riviera Dining Group is hiring a full-time, on-site IT Systems Administrator to lead network administration , Microsoft 365 administration , and end-user technical support across our restaurant and hospitality venues. This is an active, mobile, hands-on position — expect to be on your feet, on ladders, in server closets, and on the restaurant floor during service. If you're looking for a remote or desk-bound systems administrator role, this isn\'t it. Key Responsibilities Manage and maintain Cisco Meraki networking hardware — switches, routers, firewalls, and wireless access points — across multiple physical locations Monitor network performance, deploy upgrades, and troubleshoot connectivity issues on-site Physically install, rack, cable, and replace network hardware in venue IDF/server closets Microsoft 365 & SharePoint Administration Administer Office 365 / Microsoft 365 , including Exchange Online , Microsoft Teams , and OneDrive Build and maintain SharePoint Online sites for internal documentation and collaboration Serve as primary point of contact for internal IT support tickets through a modern ticketing system Troubleshoot hardware, software, network, and Toast POS issues for team members — including in-person support during active service hours Execute IT onboarding and offboarding : account provisioning, hardware setup, imaging, and access control Manage user roles, permissions, and integrations within Slack Partner with stakeholders to ensure Salesforce supports business processes effectively IT Security & Compliance Implement and maintain IT security best practices : data backup, antivirus, patch management, and access control Ensure compliance with relevant standards and internal policies Manage third-party vendor relationships for software licensing, hardware procurement, and IT services Track and maintain hardware and software IT asset inventories Qualifications Bachelor\'s degree in Computer Science or Information Technology preferred 5+ years of IT support and systems administration experience , including 2+ years in a lead or managerial role Strong hands-on experience with Cisco Meraki networking equipment Proficiency with Microsoft 365 admin center and SharePoint Online Working knowledge of Slack administration Familiarity with ticketing systems (Zendesk, Freshservice, Jira, or similar) Ability to work independently, prioritize competing requests, and respond under time pressure Work Environment & Physical Requirements This is not a sedentary position. The IT Systems Administrator role requires: Regular travel between venue locations throughout the workday Standing, walking, bending, kneeling, and crouching for extended periods Climbing ladders and working in confined spaces (server closets, above-ceiling cable runs, under-counter POS installations) Lifting and carrying equipment up to 50 lbs Availability for evenings, weekends, and holidays as business needs require, including support during active restaurant service Working in a fast-paced restaurant environment with varying noise levels and temperatures This is not an exhaustive list of responsibilities.

DESIRED SKILLS:

Strong analytical and troubleshooting skills. Excellent communication and interpersonal skills. Ability to document processes clearly and thoroughly. Certifications such as CCNA, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Salesforce Administrator are a plus. Physical Demands And Work Environment: General office assignments (typing), which lends itself to repetitive motion. Sitting in a stationary position for several hours within the day. #J-18808-Ljbffr Riviera Dining Group Inc