General Manager

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Competitive salary

Company Overview

The company has served homeowners throughout the St. Louis and St. Charles areas for more than 20 years. Its services include roofing, siding, gutters, soffit and fascia, windows, entry doors, and other exterior improvements.

The organization has an established team, strong market presence, documented operating processes, and significant opportunities for continued growth.

The company’s culture emphasizes:

• Accountability
• Quality workmanship
• Respectful communication
• Teamwork
• Customer service
• Continuous improvement
• Doing what is right, even when it is difficult

The company is seeking a leader who can protect these standards while improving structure, consistency, profitability, and overall performance.

Position Overview

The General Manager will work directly with ownership and oversee the company’s daily operations.

This position is responsible for coordinating the sales, production, administrative, financial, and customer-service functions of the business. The General Manager will lead department managers, monitor company performance, improve operational systems, and ensure that projects move efficiently from the initial customer appointment through completion and final payment.

This is a hands-on leadership role. The General Manager must be comfortable making decisions, solving problems, developing employees, reviewing financial performance, and holding managers and team members accountable.

The successful candidate will balance long-term strategic planning with the practical demands of operating a residential construction company.

Primary Responsibilities Include:

• Leadership and Accountability
• Operational Management
• Sales Management (with a Sales Manager to assist)
• Production and Quality Oversight (with a Production Manager to assist)
• Financial Management (With an Office Manager to assist)
• Customer Experience
• Strategic Planning 

Qualifications

• At least five years of management, operational leadership, or business-management experience.
• Experience managing multiple departments, managers, or business functions.
• Demonstrated success improving business operations and employee accountability.
• Strong understanding of financial statements, job costing, budgeting, and cash flow.
• Ability to interpret performance reports and use data to make decisions.
• Strong organizational, decision-making, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience handling difficult personnel, customer, or operational situations.
• Comfortable using CRM systems, accounting software, spreadsheets, and performance reports.
• Ability to manage competing priorities in a fast-paced environment.
• Valid driver’s license and reliable transportation.