Billing Coordinator

ERock Job Opportunity

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Key Responsibilities

• Collaborate with operations and accounting teams to ensure invoices are generated, reviewed and posted accurately and in a timely manner
• Manage back-office work order process from completion to invoice
• Oversee quote process, preparing quotes and obtaining approval from internal and external stakeholders
• Communicate invoice details to customers via email or submitting and tracking in customer portals
• Oversee field service management system; responsible for uploading new and maintaining existing equipment and addresses, setting warranty parameters, generation of preventative maintenance work orders, etc.
• Prepare weekly and monthly reports for leadership
• Other responsibilities as directed by supervisor.

Requirements

Basic (Required) Qualifications:

• Strong organizational and prioritization skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Excel and ERP systems
• Proven ability to collaborate across internal teams and with external stakeholders
• Keen attention to detail to ensure invoice accuracy and compliance

Preferred Qualifications:

• Bachelor's Degree in relevant field (Business, Economics, Accounting, etc.)
• 2+ years experience in similar role (Billing, AP/AR, service coordination)
• Experience with CMMS or billing systems
• Have knowledge and experience in Microsoft Business Central
• Analytical mind with desire to continuously improve processes

Benefits

• Competitive Pay
• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with a company contribution
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off Sick & Vacation Time
• Paid Holidays
• Hybrid Work Schedule!
• Cool Open-Office Concept

ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.