Operations Assistant to Account Manager
206 Tours, Inc.
Operations Assistant
Exciting opportunity to be part of a International Tour Operator specializing in Catholic Pilgrimages.
206 Tours, a leading Tour Operator with over 39 years of experience, is seeking an Operations Assistant to join our team. This is an in-office position. The ideal candidate must possess strong computer skills, excellent organizational abilities, and have a passion for providing exceptional customer service!
Responsibilities:
- Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
- Respond promptly to customer inquiries through various channels such as phone calls, online chat system, emails, social media, while always ensuring excellent customer service.
- Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
- Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day operations.
Requirements:
- Strong computer skills and proficiency in data entry.
- Exceptional organizational abilities to manage and prioritize multiple tasks effectively.
- Excellent communication skills to engage with clients and stakeholders professionally.
- Attention to detail and accuracy to ensure error-free data entry and customer communication.
- Previous experience in the travel or hospitality industries or related fields is a plus but not mandatory.
Benefits:
- Competitive compensation package, reflecting your skills and dedication.
- Growth opportunities in a company that has been successfully operating for 39 years.
- A supportive and appreciative work environment where your contributions are recognized.
- Health Insurance, Dental Insurance, and SIMPLE IRA match opportunities
- Potential for occasional travel opportunities.
Please note:
- This position is an in-office role, and applicants must live within a reasonable commuting distance of our office location.
- Remote positions are not available.
- This role requires flexibility to ensure team goals are met, including occasional work outside standard hours.
- Initiative and ownership are core to success and directly impact performance evaluation.
Ready to embark on a fulfilling journey with 206 Tours? Take the first step and submit your application today!
206 Tours, Inc.Vacancy posted 20 hours ago
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