Staff Tech Support Engineer, NGFW - Security Expert
$117k - $189.2kPalo Alto Networks
Palo Alto Networks is seeking a Staff Technical Support Engineer in Plano, Texas. This role demands a visionary technical leader who will navigate complex cybersecurity challenges effectively. You will serve as the primary escalation point for critical technical issues and partner with product management and engineering teams. The ideal candidate should possess 8+ years of experience, strong knowledge of enterprise cybersecurity frameworks, and a Bachelor’s or Master’s in Computer Science. The compensation ranges from $117,000 to $189,200 annually. #J-18808-Ljbffr Palo Alto Networks
- Fortinet is seeking a Support Specialist to enhance Customer Success and Support. This role... ...work directly with customers, providing expert support, technical help, and driving customer... ...skills and understanding of networking/security protocols are essential for success in...Suggested
$88.4k - $143k
...industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with... ...’s technical environment, helping them maintain a stable and secure posture. Your problem‑solving agility and resilience will be...SuggestedLocal areaRemote work$108k - $162k
A leading cybersecurity company located in Plano, Texas, is seeking an experienced Network Security Professional to provide advanced technical support to top-tier clients. You'll manage complex post-sales concerns and serve as a customer advocate. The ideal candidate has...Suggested$88.4k - $143k
Palo Alto Networks, Inc. in Plano, Texas is seeking a skilled Technical Support Engineer who will be instrumental in ensuring customer success within the cybersecurity sector. In this dynamic role, you will diagnose and resolve post‑sales technical challenges while collaborating...Suggested$108k - $162k
...where each day is safer and more secure than the one before. We are a... ...when it’s needed. This model supports real-time problem-solving,... ...Be the subject matter expert on core technologies of Palo... ...tools File bug reports with the engineering team and develops test plans...SuggestedFull timeWork at officeRemote workShift work- ...seeking a Senior Service Desk Analyst to deliver advanced technical support in McKinney, Texas. This role requires over 5 years of IT support experience and deep expertise in Microsoft 365 and email security protocols. The Analyst will manage complex issues, collaborate...
- ...role involves configuring Aruba hardware and implementing robust security measures. The ideal candidate will have over 5 years of... ...solving skills. Key responsibilities include providing Tier 2/3 support and improving network performance. Additional perks may include...
- ...is seeking an experienced Network Administrator to maintain and secure our corporate networks across sites. You will manage routers,... ...configurations, perform RF planning and site surveys, and provide Tier2/3 support. On-call rotation and occasional travel may be required. On-...
- NiCE is seeking a capable technical support professional to be the first point of contact for customer issues. You will diagnose and... ...troubleshoot problems, document resolutions, and collaborate with engineering to ensure rapid fixes. You will also participate in on‑call...Work at officeRemote workFlexible hours3 days per week
- ...leading cybersecurity company in Texas is seeking a Sr. Technical Support Engineer to provide advanced technical support to public sector... ...complex issues. Ideal candidates will have over 5 years of network security experience and a strong understanding of TCP/IP, with...
$108.8k - $176k
Sr. Technical Support Engineer, USG, Strata Be among the first 25 applicants... ...each day is safer and more secure than the one before. We are a... ...think strategically, and provide expert technical assistance in high‑... ...; Next‑Generation Firewall (NGFW) experience preferred....Full timeLocal areaRemote workVisa sponsorshipWork visaShift work- Role, Inc. in Plano, Texas is seeking a senior Network Security Engineer to support public sector clients with advanced technical assistance. This expertise is pivotal in resolving complex issues related to government compliance and security. The ideal candidate will have...Remote work
- ...in Plano, TX is seeking an experienced Public Sector Technical Support professional to join our USG team. You will provide advanced post... ...into actionable guidance, and drive best practices to improve security posture. You’ll collaborate with cross-functional teams,...
- Koitecc Solutions seeks a Technology Support III to ensure the stability and performance of production flows. You'll troubleshoot service interruptions, maintain CI/CD pipelines, and develop operating procedures while utilizing enterprise AI capabilities. Ideal candidates...
- ...base systems Creating escalation requests and submitting product defect reports to Engineering Testing of patch releases and product updates Qualifications 2 or more years of customer support experience Outstanding written and verbal communication skills Strong people...
- ...troubleshoot technical issues Document procedures and resolutions Collaborate with engineering to resolve issues Participate in on‑call rotations Qualifications Experience in technical support Knowledge of Windows/Linux Familiarity with support tools Strong communication...Work at officeRemote workFlexible hours
- ...seasoned Python Developer in Plano, TX, to join a long-term contract. The role requires strong Python expertise, Golang experience, and security-focused coding practices. A coding assessment will be conducted before the client interview. Ideal candidates will have extensive...Hourly payLong term contractFull time
$117k - $189.2k
Palo Alto Networks is seeking a Staff Technical Support Engineer in Plano, Texas. This role involves troubleshooting and resolving complex issues related to Prisma SD-WAN deployments, requiring strong analytical skills and hands-on troubleshooting. Responsibilities include...$88.3k - $141.3k
...for a talented and motivated Technical Support Engineer with a passion for Customer Success. This... ...product releases. Act as subject matter expert for certain product components. Actively... ...certifications. Typical Role Definition Professional Staff. A senior level professional role....Work experience placementWork at officeLocal areaImmediate startWeekend work$85k - $100k
Motorola Solutions is seeking a Solutions Engineer located in Texas to serve as a business-technical advisor. This role involves navigating intricate software choices, advising customers, and ensuring software is effectively positioned for long-term success. You'll translate...- A leading IT support provider is seeking a skilled technician to deliver exceptional support for client IT services in Plano, Texas. The ideal candidate will have experience in computer systems maintenance, help desk support, and a strong understanding of IT workflows....
$73.1k - $117k
Broadcom is seeking a Technical Support Engineer in Plano, Texas. This role focuses on providing technical support for complex Mainframe issues to ensure optimal customer outcomes. The ideal candidate will possess expertise in Mainframe Storage Management and customer...$123.2k - $199.1k
...when it’s needed. This model supports real-time problem-solving, stronger... ...continuously improve their security posture. You will regularly... ...strategically, and provide expert technical assistance in high-... ...File bug reports with the engineering team and develop test plans and...Full timeWork at officeVisa sponsorshipWork visaShift work- A leading IT services company is hiring a Datacenter Hands and Feet Support Engineer in Plano, Texas. This role involves providing operational support for datacenter infrastructure, including hardware installation and structured cabling. Candidates should have experience...Remote work
$88.3k - $141.3k
MainframeMaster is seeking a Technical Support Engineer in Plano, TX, responsible for providing complex support to ensure all customer business outcomes are met. The ideal candidate will have over 8 years of experience in a Mainframe environment, showcasing expertise in...- We are hiring a Datacenter Hands and Feet Support Engineer to deliver on-site operational support for datacenter infrastructure. This role... ...and validation activities. Adhere to all datacenter safety, security, and change management protocols. Maintain clear documentation...Remote work
- Black Box is seeking a Mitel Sr. Support Engineer in Plano, Texas to deliver advanced technical support for complex voice, networking, and collaboration solutions. The role involves Tier 3 support, troubleshooting Mitel solutions, performing diagnostics, and ensuring excellent...
- ...requirements and coordinate this information with the application engineering department. Understand and communicate information relating to... ...test to identify future enhancement opportunities. Support Sales and Marketing teams by providing technical expertise, coordinating...Immediate start
$88.3k - $141.3k
A global technology company is seeking a Technical Support Engineer in Plano, Texas. The successful candidate will provide omni-channel support to ensure customer success. With a strong commitment to improving product quality, candidates must have at least 8 years of experience...$103.4k - $167.2k
A leading cybersecurity firm in Plano, Texas seeks an experienced Customer Advocate. The role involves offering technical support, managing complex post-sales concerns, and collaborating with multi-functional teams to enhance product operability. Ideal candidates will have...
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