Field Service Technician

Field Services Technician We're excited to bring on a Field Services Technician to support a large‑scale laptop and desktop refresh project! This is a great opportunity to gain hands‑on experience in a fast‑paced environment while working directly with end users and enterprise technology. What You'll Do Perform laptop and desktop installations, configurations, and refreshes. Provide on‑site technical support, ensuring minimal disruption to daily operations. Troubleshoot hardware and software issues quickly and effectively. Track and maintain inventory and service requests. Collaborate with IT team members to resolve technical challenges. Follow established processes and best practices. What We're Looking For Experience in desktop support, installation, or field services. Strong customer service and communication skills. Ability to stay organized and manage multiple tasks efficiently. Self‑starter who can work independently and stay proactive. Comfortable in a fast‑paced, hands‑on environment. Preferred Qualifications Basic knowledge of networking and troubleshooting. Familiarity with IT support tools and ticketing systems. Certifications such as CompTIA A+ or Network+ are a plus. Additional Skills Strong time management and adaptability. Team‑oriented mindset with a willingness to collaborate. Solid documentation and communication abilities. Awareness of basic cybersecurity best practices. What to Expect Hands‑on work with devices (must be able to lift/move equipment). Great opportunity to gain exposure to large‑scale IT deployments. Job Type & Location Contract position based out of Oconomowoc, WI. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Benefits available for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oconomowoc, WI. Application Deadline This position is anticipated to close on Jun 30, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr