Case Manager

About Finch We believe every American household deserves access to counsel in life's biggest moments. At Finch, we're building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury. Since launching in April, we've grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between. We're backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We're rebuilding how the law serves everyday Americans from first principles, and we're hiring exceptional operators to help us scale it nationwide. This Role Case Managers ensure cases move forward quickly and comprehensively. You'll focus on the operational heart of pre-litigation opening claims, managing medical record requests, securing police reports, and resolving lien issues so attorneys can work with complete, timely information. What You'll Do Open insurance claims and manage communication with carriers Request, track, and follow up on medical records and police reports Monitor lien and sub-rogation issues, ensuring timely resolution Partner with lead paralegals to prepare cases for demand drafting Identify and fix operational bottlenecks Your Team Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we're building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. You Might Be a Fit if You Have 5+ years in legal operations, case management, or claims handling Are process-driven and detail-oriented Communicate effectively with both clients and attorneys Thrive in fast-paced, high-volume environments Compensation $60,000 – $85,000 annual salary + equity Benefits 100% coverage for health, dental, and vision 401(k) retirement plan In-office snacks, drinks, and daily team lunch and dinners Flexible PTO (we trust you to take the time you need) Equal Employment Opportunity Statement At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences—regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn't just a value—it’s a practice. #J-18808-Ljbffr