Technical Support Analyst

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us! The Systems Administrator will support Windows and Linux development, integration, and test environments. This role will focus on system provisioning, imaging, configuration, troubleshooting, cybersecurity compliance, and supporting engineering teams in a cleared DoW environment. As a Systems Administrator, your duties will include the following, but are not limited to: Provision, image, and maintain Windows-based development, integration, and test systems. Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments. Support hardware provisioning and OS imaging across Windows and Linux platforms. Assist with software testing, including environment setup, configuration, and validation. Provide IT support for development and lab infrastructure, including troubleshooting and patching. Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring. Maintain system, imaging, and cybersecurity documentation. Collaborate with developers, test engineers, system owners, and ISSO/ISSM personnel to ensure environment readiness and compliance. Required Qualifications U.S. Citizenship Bachelor’s Degree in Computer Science, or a related field or equivalent experience. 2+ years of experience in systems security. Active Secret clearance. Strong working knowledge of Windows system administration, imaging, and configuration management. Supplemental experience with Linux system administration and basic command-line operations. Practical experience with hardware provisioning and OS imaging processes. Familiarity with software testing support or test environment management. Ability to work embedded with a development team and prioritize environment stability for engineering work. Preferred Qualifications Experience supporting software or systems development teams in a lab, integration, or product engineering environment. Scripting or automation skills (PowerShell preferred; Bash or Python a plus) for imaging and environment management. CompTIA Security+, Windows-focused certifications, or equivalent. Prior experience in a DoD or cleared development program. Schedule: M-F; 8-5 Work Location: Huntsville, AL Travel: 0-10% Relocation Assistance Available: No Position Contingent Upon Award of Contract: No Benefits: Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation 401(k) match medical dental vision life insurance short-term disability long-term disability flexible spending accounts Health Saving Accounts Health Reimbursement Accounts EAP education assistance paid time off holidays All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to View email address on click.appcast.io. Thank you for your interest in Torch Technologies. Torch Technologies is dedicated to providing superior research, development, and engineering services to the Department of Defense. As defense contractors, the services we provide directly support the men and women who serve our country. From the CEO's desk... When Bill Roark and Don Holder founded Torch in 2002, they knew that employees were the company's greatest asset. They believed that offering employees a stake in the outcome, by making them all owners, was critical to building a successful organization. I share that feeling. Bill and Don's original intent was fully achieved in 2011 when Torch converted to a 100 percent S-Corp ESOP. Since that time, the company has grown over ten-fold and gained national recognition for the success we have demonstrated as an employee-owned company. Today, Torch continues to respect the individual contributions of our employee-owners and to share the rewards of our success. In addition, we continue to foster an environment of employee recognition, respect, development, and comradery while striving to achieve a healthy work-life balance. We recognize that core to our company is a culture of trust with our employees, customers, business partners, and community. Our management team is committed to continue to earn that trust. This past year, Torch proudly announced that we were Certified Evergreen. A timely achievement for Torch employee-owners as they will celebrate Torch's 20th anniversary this October, becoming Certified Evergreen signifies that while Torch employee-owners can look back on Torch's past with pride, Torch is also looking forward. Becoming Certified Evergreen means that Torch has committed to finding ways to make 100 percent employee ownership sustainable so that Torch will remain a private company forever. Going forward, Torch will continue to evolve to address market and technology changes in order to become a major provider of cost-effective technical services and solutions to the Warfighter. We are making significant investments into facilities, equipment, business systems, and research to enable us to provide innovations and timely business services to our clients. We feel that always looking to improve our service is key to sustaining customer trust in the future. Likewise, we believe that continuing to share ownership is one of the ways we maintain employee trust and an unparalleled commitment to succeed. Combined, these timeless principles form the basis of the Torch culture. A culture that we are committed to continue and strive to pass on to the next generation of employee-owners as an Evergreen Company. #J-18808-Ljbffr Torch Technologies