Technology Analyst | Messaging and Collaboration Administration | Office 365

Job-ID29086947Reference26-08507Description: POC: RajuJob Details:· Job title: L1 Service Desk Support· Work Location with Zip code: Omaha, NE 68102· Duration of the project: 2 Months· This role requires any travel (Yes/No): NO· Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one· Is this a 100% remote role? NO· Vendor rate range: ***-***· Minimum years of experience required: 4-6 Years· Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview· Education Qualification required: BEMust have skills:Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA supportDesired SkillsT2T migration exposure, device migration supportDomainAgriculture / Agri Commodities TradingDetailed Job Description:• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)• Handle Outlook issues, MFA/password issues, mailbox and access issues• Support mobile device migration and user onboarding activities• Provide support for M365 Tenant-to-Tenant (T2T) migration issues• Coordinate with offshore teams for issue resolution and escalationMinimum years of experience: 4-6 yearsEducation: Bachelor's or Master of EngineeringCustom Fields: Name: Intake Call RequestedValue: trueName: Intake Call CompletedValue: true