Property Claims Leader
$150k - $160kSquaremouth Inc
Job Title
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits offerings
- Medical/dental/vision insurance and voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company paid Life and Short-Term Disability Plans
- Supplemental Life and Long-Term Disability Options
- Comprehensive Wellness Program
- Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
- Great work/life balance, because that's important for all of us!
- Focus on creating a meaningful environment through employee engagement events
- The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
- Growth potential - HUB is constantly growing and so can your career!
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives
Essential Duties and Responsibilities
Provide mentorship to claims service team. Report directly to National Claims leader.
Development and implementation of procedures, processes, and reporting practices
Handling of high-profile claims for top accounts and others as necessary
Assist local claim consultant in managing a complex claim. Will not take over handling of file however.
Build trust with external and internal management teams through direct interactions and presentations
Provide and support clients with claims solutions specific to their business operations
Assist account executives, agents and client service units with managing clients' potential exposures
Assist with marketing of claims services to prospective new accounts
Communicate and strategize with account executives, client services, insureds, carriers, TPAs, adjusters
Assist national claims to manage all vendor relationships working with department
Review policies to determine coverage for appropriate reporting
Develop, initiate and manage system enhancements and improvements
Maintain and develop reporting for executive management, client service units
Communicate with executive management, account executives, agents and client services regarding potential large losses and denials
Navigate various carrier databases
Hands-on interaction with client service and product servicing units
Review carrier coverage position letters and as appropriate create correspondence disputing the carrier position
Ability to present at RFPs, client presentations and Webinars
Responsible for creating own correspondence
Perform other specific duties as assigned
Requirements
7+ years of experience in personal and commercial insurance claims is required
Experience handling claims across multiple commercial lines policy types and client industries
Extensive technical knowledge of insurance policies and coverage triggers
Bachelor's degree OR equivalent relevant working experience is required
Prior leadership/management experience is highly preferred
Active Illinois Property & Casualty License or ability to obtain one within 90 days of employment is required
Professional insurance designations are highly preferred
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Strong customer service, organization and time management skills
Strong decision making and problem-solving skills
The expected salary range for this position is $150,000 to $160,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
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