Automotive Service Coordinator

Job Description

Job Description

Automotive Service Advisor

Roles and Responsibilities:

• Greeting customers and directing them to an available technician
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in
• Overseeing and managing the service center’s scheduling and workflow
• Informing customers of changes in service or when their vehicle is ready to be picked up

Skills needed:

Drivers License

Computer knowledge Microsoft

Computer Literacy

Email capabilities, attaching documents and photos.

Excellent communication skills

Will need to pass a background check and have a valid drivers license.

Excellent organizational skills

Bilingual. Preferred.