Client Relationship Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The 340B CRM is responsible for independently performing a variety of data analytics from internal and external resources to support the OptumRX 340B program. Will apply tactics to identified business problems and existing processes to assist with decision‑making and to increase sales, profit, market share and achieve program goals. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Develop and foster working relationships with internal and external business colleagues and counterparts to facilitate productive exchanges of information Distribute 340B communications to covered entities main POC regarding inventory and replenishment Owns the responsibility of ensuring claim capture via billing through Third Party Administrators Liaison with other departments, vendors, covered entities and affiliate companies Develops and maintains KPI reporting as well as backlog and open item reports Assists in special projects around business strategy and initiatives Monitor, Track and Report upwards of special project status and outcomes as it pertains to replenishment Develop and maintain a thorough understanding of business processes pertaining to all aspects of the 340B program; coach analysts in the development of solutions and resolution of complex data analysis; monitor analyst workflow to ensure deliverables are being met You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 3+ years of Client Relationship Management experience 2+ years of experience working in 340B 1+ years of data analytics experience (identifying trends and identifying opportunities and driving outcomes) Intermediate level of proficiency with Excel, Word, Outlook and PowerPoint Ability to travel up to 25% of the time Preferred Qualifications: 340B ACE certified CPhT Certification Experience with Tableau and Salesforce Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary Experience developing and delivering presentations to various audience levels within an organization Proven ability to manage multiple projects with accuracy and to meet deadlines and deliverables as requested Soft Skills: Excellent oral and written communication skills Strong Time Management Strong Organization skills Collaboration Skills - working in a Matrix Organization Continuous Improvement mindset by taking proactive approach to improve processes (continuous learning) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full‑time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr