Deployments Lead (Fully Remote)

You will be the linchpin in fostering robust customer relationships and ensuring maximum platform usage. Manage a portfolio of large enterprise accounts with complex multi-stakeholder deployments. Serve as a strategic voice for the Deployments team, owning quarterly goals and writing playbooks. What You’ll Do: Independently own renewals and expansions for every customer in your portfolio. Build trusted relationships with executive sponsors and deliver end-of-year strategic presentations. Lead customers through discovery, visioning, configuration, and launch on ambiguous projects. What We’re Looking For: Strategic and customer-centric mindset with deep care for customer outcomes. Calm under pressure, skilled at navigating at-risk accounts and hard conversations. Proactive and self-driven, comfortable setting own direction and handling ambiguity. Why You’ll Love Working @ Civic Roundtable: Help government work better for millions of people across housing, elections, and emergency response. Define what AI-native deployments look like for the public sector. Competitive salary, meaningful equity, health benefits, and flexible work arrangements as part of our first 30 employees. Civic Roundtable Civic Roundtable is an AI-powered government operations platform that helps public servants coordinate across agencies to solve complex challenges like homelessness and emergency response. Trusted by 4,000+ organizations across all 50 states, it emerged from Harvard Innovation Labs and is backed by General Catalyst, with a culture focused on mission-driven work and innovation. #J-18808-Ljbffr Civic Roundtable