Call Center Manager
LHH
Call Center ManagerA growing organization is seeking an experienced Call Center Manager to lead a high-volume customer service operation supporting healthcare-related programs and services. This leadership role is responsible for driving operational excellence, developing high-performing teams, and ensuring exceptional customer experiences.If you are passionate about coaching leaders, improving performance metrics, and creating a culture of accountability and engagement, we'd love to connect with you.What You'll DoLead daily operations of a high-volume contact centerManage, coach, and develop supervisors and customer service teamsDrive performance across key metrics including:Service LevelsQuality AssuranceProductivityCustomer SatisfactionWorkforce PerformanceAnalyze operational data and KPIs to identify trends and improvement opportunitiesPartner cross-functionally to implement process improvements and business initiativesEnsure compliance with organizational policies, quality standards, and regulatory requirementsFoster a collaborative, customer-focused culture that promotes engagement and accountabilityWhat We're Looking For5+ years of leadership experience managing supervisors or teams within a high-volume call center or customer contact center environmentProven success leading operational performance and service deliveryStrong coaching, employee development, and performance management skillsExperience with contact center technology, CRM platforms, workforce management systems, and Microsoft OfficeExcellent communication, problem-solving, and leadership capabilitiesHealthcare, health plan, managed care, insurance, government services, or regulated industry experience strongly preferredWhy Consider This Opportunity?Hybrid work environment with primarily remote flexibilityOpportunity to lead and influence a large customer service operationCollaborative leadership team focused on continuous improvementMeaningful work supporting programs that positively impact communitiesCareer growth and advancement potentialInterested in learning more? Apply today or reach out for a confidential conversation.
$8k
..... \n \n With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement... ...territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling...SuggestedFull timeTemporary workPart timeWork experience placementShift workVerizon
West Sacramento, CA14 days ago$68k - $70k
...and homeowner requests as needed, ensuring timely, professional, and complete resolution. Initiate and/or oversee customer claims, managing the claims process in accordance with warranty procedures. Inspect and diagnose product and installation issues, ensuring accurate...SuggestedFor contractorsInterior Logic Group, Inc.
West Sacramento, CA2 days ago$130k - $152k
...Sr. Account Manager As a Sr. Account Manager, you will be responsible for developing sales, profits, and relationships with potential... ...researching prospective projects through various methods (e.g., phone calls, visits, attending conferences, utilizing the Internet,...SuggestedFlexible hoursMesa Energy Systems, Inc.
West Sacramento, CA1 day ago- ...Job Description Job Description Job Description: ~ This role requires a leader who can manage stringent service level agreements (SLAs), partner with the client to problem-solve and innovate, support and understand the team processes and dynamics, and engage with...SuggestedTemporary workLocal area
CYNET SYSTEMS
West Sacramento, CA6 days ago $31k
...staff. Determines project pricing based on guidelines from management. Negotiates fees or services with clients with management approval... ...both in an office environment and in the field, making sales calls, and servicing existing accounts. Employee must have the...SuggestedTemporary workWork experience placementWork at officeLocal areaHome officeFlexible hoursClear Channel Outdoor Hldgs.
West Sacramento, CA4 days ago$70k - $80k
...$70-80k plus commission and car allowance ROLE: The Account Executive (AE) plays an integral role by coordinating and managing service levels to all customers in a designated geographical territory. TASKS AND RESPONSIBILITIES: Take full responsibility...Live inLocal areaTridentCare
West Sacramento, CA2 days ago$80k - $100k
...objectives, not just available inventory. Own your numbers. Manage quarterly and annual account plans, forecast accurately, and hit... ...your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@...Live inLocal areaWeekend workDay shiftAfternoon shiftParamount Unified School District
West Sacramento, CA3 days ago- ...integrations, streaming packages, sponsorships — tailored to client business objectives, not just available inventory. Own your numbers. Manage quarterly and annual account plans, forecast accurately, and hit your monthly and quarterly revenue goals. Stay ahead of the market...Local area
Paramount Global Services
West Sacramento, CA1 day ago - ...Sales Account ManagerThis position is responsible for managing customer accounts and incrementally growing sales within assigned sales channel. This position will develop sustainable relationships with current customers, develop new customers, and grow profitable business...
Factory Motor Parts
West Sacramento, CA2 days ago $100k - $140k
...sales and use tax matters. This highly visible role owns the full lifecycle of indirect tax compliance, technical research, audit management, exemption administration, and tax planning while ensuring compliance, minimizing risk, and maximizing tax-saving opportunities....Contract workFor contractorsWork at officeLocal areaClark Pacific
West Sacramento, CA3 days ago- Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports....Full timeContract workWork at officeLocal areaFlexible hoursAfternoon shift
Overton Hotel
Davis, CAa month ago - ...Concord Hospitality is seeking a Front Office Manager to lead our guest services team. This leadership role is responsible for ensuring... ...Management functions and actively participate in revenue calls with corporate and brand teams • Produce accurate financial reports...Full timeTemporary work
Cu Sacramento
Sacramento, CAmore than 2 months ago $18 per hour
...or other work-related tasksOur Property Managers have the opportunity to earn performance-... ...payments and make reminder and collection calls when requiredPhysical Requirements: Ability... ...come from a variety of customer service centered sales environments including retail,...Hourly payFull timeWeekend workJobcase
Elk Grove, CA4 days ago$20.15 - $21.15 per hour
...New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores... ...Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (***) ***-**** ....Hourly payFull timeFlexible hoursHobby Lobby
Sacramento, CA5 days ago$80k - $90k
...Customer Service Manager S&G Carpet and More is seeking a new Customer Service Manager for the Sacramento region! S&G Carpet is dedicated to providing the premiere customer service experience to its customers. And as a Customer Service Manager, you will help ensure...S & G Carpet and More
Rancho Cordova, CA2 days ago$80k - $90k
...Customer Service Manager - Sacramento County/Solano County *Training Provided* *Company Vehicle* New hires can realistically earn $80,000 to $90,000 per year *Floor covering knowledge or installation knowledge preferred* Great Customer Service Starts Here! If...Full timeLive inS & G Carpet and More
Rancho Cordova, CA3 days ago$100k - $110k
...Every grain has somewhere to be. You'll lead SunFoods' US Customer Service function, owning everything from order management and data integrity to escalations and international trade compliance. SunFoods SunFoods is a rice milling, distribution, and marketing...Creative Alignments
Sacramento, CA1 day ago- ...around the world. Organizations infrastructure and culture is amazing. Best place!!Job DescriptionJob Title: Customer Analytics Senior Manager Job Location: Anywhere in USAJob Level: Senior Level Job Description: This is what you will do.. You will help to grow clients...
Roljobs Technology Services
Sacramento, CA3 days ago - ...communities around the world. Organizations infrastructure and culture is amazing. Best place!!Job DescriptionJob Title: Customer Analytics Manager Job Location: Anywhere in USA, Sacramento, California, United StatesJob Level: Senior Level Job Description: This is what you will...
Roljobs Technology Services
Sacramento, CA2 days ago $100k - $110k
...Customer Service Manager Every grain has somewhere to be. You'll lead SunFoods' US Customer Service function, owning everything from order management and data integrity to escalations and international trade compliance. Apply Now $100,000 - $110,000 SunFoods In-office...Work at officeSun Foods LLC
Sacramento, CA2 days ago$100k - $140k
...driven by collaboration, continuous improvement, and a commitment to building better communities. General Summary The Accounting Manager responsible for leading the company's multi-state sales and use tax function, ensuring compliance while minimizing tax risk and...Weekly payContract workFor contractorsWork at officeLocal areaClark Pacific
West Sacramento, CA12 days ago- We are seeking a strategic and hands-on Accounting Manager to lead financial operations at our client’s growing facility in West Sacramento. This high-impact role, which includes the supervision of four team members, is instrumental in driving financial clarity, operational...
$68.5k - $87.93k
...Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring... ...Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workFlexible hoursShift workCardinal Health
Sacramento, CA1 day ago$125k - $175k
...direct outreach. The ideal candidate will be an expert relationship manager securing bulk purchase agreements and institutional purchases... ...and written skills; fearless in picking up the phone to cold call, connect, and interact with potential institutional customers....Full timeWorldwideUWorld
Sacramento County, CA5 hours ago- ...Rheum, Hepatology a strong plus)Must have physicians and HCPs as call pointsMust know how to navigate the top health and hospital... ...software and the Microsoft Office suiteExcellent interpersonal, time-management, and organizational skillsAdaptability and comfort working in...Work at officeRemote work
Technology Recruiting Solutions
Sacramento, CA2 days ago - ...Teradata” to the customer, and the “voice of the customer” within Teradata.• Lead account planning, pipeline development, sales process management, and revenue generation for assigned accounts.• Demonstrate a strong understanding of business priorities and data and analytics...Work at officeHome officeFlexible hours
Teradata
Sacramento, CA2 days ago $113.3k - $179.2k
...business functions to ensure a seamless customer experienceWorking thoughtfully with customers to identify new business opportunities, managing through the sales cycle and closing complex transactionsBuilding a robust business plan through community, customer and partner...Live inLocal areaFlexible hourselastic
Sacramento, CA5 days ago$123.2k - $247.8k
...Architecture, Construction, and Real Estate.Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal...Full timeWork at officeRemote workFlexible hoursSalesforce
Sacramento, CA5 days ago- ...and find transformative solutions that turn dreams into possibilities. Job DescriptionThe primary focus of the Customer Account Manager position will be analysis and management of consignment product, within customer accounts. In this role, the associate will work with...Full timeWork at officeRemote work
BD, Becton and Dickinson
Sacramento, CA4 days ago $131.3k - $177.6k
...organizations harness the power of cloud technology and AI to amplify their impact? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our EDU & SLG Western Region team. In this role, you will serve as a trusted advisor to government and higher...Local areaWorldwideFlexible hoursAmazonWebServices
Sacramento, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Manager. Be the first to apply!
- call center full time West Sacramento, CA
- medical call center West Sacramento, CA
- call center West Sacramento, CA
- call center rn West Sacramento, CA
- call centre West Sacramento, CA
- contact center engineer West Sacramento, CA
- call center inside sales representative West Sacramento, CA
- call center operator West Sacramento, CA
- call center associate West Sacramento, CA
- call center pharmacy technician West Sacramento, CA