Operations and HR Assistant

Job Description

Job Title: Operations and HR Administrator 

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Reports to: Director of Operations 

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Department: Operations 

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Status: Full-Time, Onsite, Salaried Position $60,000 annually

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Schedule: Monday–Friday, 8:30 AM – 5:00 PM 

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Location: Nashville, TN 

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Benefits: Medical and dental insurance after 30 days; vacation and sick leave as outlined below 

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Position Overview 

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The Operations Assistant provides vital administrative, organizational, and HR support to the Director of Operations to ensure NAHT’s day-to-day operations run efficiently and in alignment with the organization’s mission and values. 

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This position assists in managing staff scheduling, onboarding, documentation, and internal communication, while helping to coordinate meetings, track organizational systems, and support internal HR and operational processes. 

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The ideal candidate is detail-oriented, proactive, and highly organized, with strong communication and multitasking skills. This person thrives in a faith-based, mission-driven environment and values excellence, humility, and teamwork. 

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NAHT manages daily activities with a “Problem, Solution, Success” model , ensuring that challenges are met with proactive solutions and measurable results that strengthen the mission. 

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This position includes a structured 30-, 60-, and 90-day review process to ensure mutual alignment, professional development, and long-term success for both the employee and the organization. 

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Key Responsibilities 

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1. Administrative & Operational Support 

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• Provide direct administrative assistance to the Director of Operations, including scheduling, calendar management, and meeting coordination. 
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• Manage and prioritize the Director’s daily workflow, ensuring important deadlines and tasks are met. 
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• Draft and organize internal communications, meeting agendas, and follow-up summaries. 
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• Support operations with organized digital and physical files for HR, operations, and departmental records. 
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• Support logistics and preparation for leadership, departmental, and staff meetings (materials, notes, refreshments, setup). 
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• Assist in tracking progress on projects, operational initiatives, and action items across departments. 
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2. HR & Personnel Support 

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• Assist with employee onboarding and offboarding processes, ensuring completion of HR documentation, policy acknowledgments, and training schedules. 
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• Support operations with up-to-date personnel files and ensure HR compliance in coordination with the Director of Operations. 
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• Help monitor staff attendance, PTO requests, and scheduling coordination. 
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• Support employee review cycles by preparing evaluation forms, scheduling meetings, and tracking completion. 
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• Assist with job postings, interview scheduling, and candidate communication when hiring new staff. 
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• Coordinate as needed birthday, anniversary, and staff care initiatives in partnership with leadership. 
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3. Scheduling & Calendar Coordination 

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• Manage internal calendars for the Director of Operations and shared leadership meetings. 
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• Coordinate room reservations, Zoom/Teams links, and materials for meetings and trainings. 
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• Track organizational events, retreats, holidays, and deadlines to ensure alignment across departments. 
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• Maintain a centralized “master operations calendar” for key events and deliverables. 
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4. Meeting & Event Support 

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• Prepare agendas, take detailed notes, and distribute action steps for Operations and Leadership Team meetings. 
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• Assist with setup, materials, and coordination for all-staff meetings, retreats, or special gatherings. 
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• Support planning and logistics for donor, volunteer, or training events as needed. 
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• Maintain meeting documentation and ensure follow-through on assigned items. 
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5. Financial & Systems Support 

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• Assist with purchase requisitions, reimbursements, and transaction tracking in partnership with the Director of Operations, Business Operations and HR Manager and accounting team. 
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• Help maintain and organize budget and expense documentation for departments. 
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• Ensure credit card receipts, approvals, and Bill.com entries are completed in a timely manner. 
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• Support system management and updates for tools such as QuickBooks, Bill.com, and internal tracking spreadsheets. 
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6. Organizational Coordination 

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• Serve as a central point of contact for interdepartmental communication when the Director of Operations is unavailable. 
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• Support the creation and maintenance of Standard Operating Procedures (SOPs) for recurring operational functions. 
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• Support operations with supply orders, vendor lists, and office organization systems. 
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• Provide administrative support for compliance and documentation requirements (insurance, licenses, etc.). 
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Qualifications 

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• Strong alignment with NAHT’s faith-based mission and values. 
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• Proven experience in administrative, HR, or operations support roles (4–5 years preferred). 
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• Excellent organizational, written, and verbal communication skills. 
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• Proficiency in Google Workspace, Microsoft Office, and collaborative tools (Docs, Sheets, Calendar, etc.). 
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• Strong attention to detail, discretion, and professionalism in handling confidential information. 
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• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. 
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• Demonstrated reliability, follow-through, and initiative. 
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Preferred Skills 

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• Familiarity with HR systems and processes. 
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• Experience in nonprofit administration or ministry support. 
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• Basic understanding of financial processes and budget tracking. 
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• Comfortable coordinating meetings and logistics for multiple departments. 
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• Strong interpersonal skills and a servant-hearted attitude. 
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Schedule & Benefits 

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• Full-time, onsite position: Monday–Friday, 8:30 AM–5:00 PM 
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• 1-hour lunch break daily 
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• Medical and Dental benefits available after 30 days 
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• Vacation and Sick Leave:  
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• 5 vacation days and 5 sick days per year 
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• Additional 5 vacation days added after 2 years of employment 
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• Further increase of 5 vacation days after 5 years of employment 
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Mission Alignment 

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All NAHT team members are expected to model the organization’s values: 

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Humble – Simple – Hopeful.  

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We believe that all roads of justice and healing lead to Jesus, and that operational excellence is a form of worship—stewarding time, people, and resources faithfully to advance the mission of rescue, restoration, and hope. 

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