Scheduler

Job Title

Performs clerical and reception duties. Requisitions supplies, equipment, and service as needed. Locates, logs, retrieves and files records as required. Assists in coordination of the daily operation of the clerical areas. Reports to Manager.

Responsibilities

Answers telephones, routes callers, takes messages and provides routine information to clients or customers. Processes paperwork and records changes among several departments. Copies correspondence, reports, etc. to maintain files. Enters and retrieves data from established computer files. Maintains an adequate filing system so that information can be quickly retrieved. Performs light typing, operates a terminal console, fax machine or related office equipment in fulfilling work assignments. Traces missing files. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Performs other duties as assigned or requested.

Qualifications

High school diploma or equivalent preferred. Sufficient experience in health care or health agency setting. Excellent office machine skills such as telephone, computer, fax, typewriter and copier, along with customer service skills. Must demonstrate ability to recognize patients' individual needs based on medical conditions, age, limitations and planned procedures. Excellent oral communication skills and knowledge in all clerical functions of department. Knowledge of medical terms and procedures is demonstrated.