Financial Aid Officer

Job Duties The Financial Aid Officer plays a critical, student-centered role in advancing the University of Wisconsin–Green Bay’s mission to provide access to high-quality education and empower student success. This position evaluates and verifies financial aid applications, supports accurate reporting, and awards federal, state, university, and external financial aid and scholarships with precision and care. By ensuring compliance, accuracy, and equitable distribution of funds, the Financial Aid Officer directly supports UWGreen Bay’s strategic priorities of access, student success, and inclusive excellence—helping learners from all backgrounds move confidently toward their educational goals. Serving in multiple capacities within the Financial Aid Office, the Financial Aid Officer collaborates with students and families, presents financial aid information at on‑and off‑campus events, and helps triage financial aid processes to ensure timely, responsive service. Guided by UWGreen Bay’s core values, this role advances fearlessly through complex regulations, empowers student confidence through clear guidance, provides access by removing financial barriers, builds community through collaboration and outreach, and expresses gratitude by supporting students with respect and care. Together, we rise—creating opportunity, fostering belonging, and shaping a stronger future for our region and beyond. Key Job Responsibilities Triage processes or applications if issues arise. Assist in collecting, preparing, and analyzing financial aid data for stakeholders. Serve as a point of contact to third‑party stakeholders about financial aid information and processes. May hire, train, and supervise student employees. Audit financial aid applications for awarding financial aid to qualifying students according to established policies and in compliance with federal and state regulations. Award financial aid to qualifying students. Required Qualifications Bachelor’s degree or Associate’s degree with 2 years of experience working in a higher education environment by start date. Preferred Qualifications 1 year of direct Student Services experience in a University setting. Experience with an integrated student information system (PeopleSoft preferred). Experience working with desktop hardware and standard business software programs (e.g., Word, Excel, Teams). Knowledge of various financial aid programs managed by the Financial Aid Office (e.g., federal and state aid programs, Veterans benefits, scholarships). Bilingual in Spanish, Hmong, Oneida, or Somali. Compensation Minimum compensation of $46,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). Conditions of Appointment Some travel may be required for necessary meetings, workshops, conferences, etc. Occasional evening/weekend work may be required and will be assigned by the supervisor as needed. The position may have the option to work on‑campus or a hybrid schedule, subject to approved telecommuting request. The home campus is Green Bay; occasional travel to or work at the Marinette, Sheboygan, or Manitowoc Campus may be required. Benefits The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For eligible positions, this includes several health insurance options with annual deductibles as low as $250 per individual and $500 per family, dental, vision, several life insurance options, AD&D and accident insurance, and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provide supplemental retirement savings programs including a 403(b) and Deferred Compensation. Eligible employees receive several types of paid leave benefits, prorated for employees working less than 100%: 9 legal holidays, 36 hours of personal holiday, and 96–130 hours of sick leave annually, plus paid parental leave. Eligible employees earn 13–27 days of vacation each year, depending on years of service and employment type. Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other basis protected by applicable federal or state law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. #J-18808-Ljbffr