Automotive Title Clerk

Title Clerk

Assist the sales and finance department in delivering the best possible experience to our customers! This position is the core of selling vehicles and needs to work in coordination and constant communication with several other departments: sales, finance, and vehicle prep team members. Pleasant and positive attitudes are welcome!

Responsibilities:

• Reviewing deal paperwork and what has been entered in the system in order to accurately process all paperwork needed to deliver vehicles as required by lenders, NYS DMV, GM, insurance companies, etc.
• Maintain proper documentation needed for all new and used vehicle inventories so that they are available to sell, maintaining spreadsheets of those that are not available and why (or noting in inventory system) (i.e. what is missing and when it might be expected - lien release, dup title, etc.).
• Efficient and timely communication to appropriate managers if there is information / documentation needed to complete delivery, or process DMV paperwork before the time of delivery.
• Accurate and timely completion of all registration and title transactions with our online DMV system.
• Reviewing DMV paperwork prior to it being sent out to DMV for accuracy / completeness.
• Processing incoming trade in titles, new vehicle inventory, auction, off lease and street purchases.
• Processing vehicle payoffs accurately and timely, online or by check.
• Processing wholesale vehicles sold through auction efficiently and accurately.
• Receiving and attending to inquiries from banks or customers in regards to the processing of their registrations, titles, and/or payoffs.
• Other duties as assigned to assist in general office functions such as filing, data entry, inventory / accounting assistance, etc.

Qualifications:

• Prior title clerk experience a plus, not mandatory, as well as familiarity with Reynolds and Reynolds computer software.
• Strong attention to detail, efficient and professional communication.
• Ability to multi-task, ability to work under pressure during busy times.
• Understanding that everything we do, and the reason why we are in business is for the customers - team players are a must in this position.
• This position is full-time time Mon - Thur: 8:30am - 5pm, Friday 8:30am - 6pm, with usually 1 Saturday per month (depending on staffing), 9 am - 5 pm.